Pacifico Ford - Service Center

Top notch service My Highlander received and oil change today. First time here and I must say I was EXTREMELY satisfied! James was helpful and sufficient. Great service My Highlander received and oil change today. First time here and I must say I was EXTREMELY satisfied! James was helpful and sufficient. Great service! I will be back. I like that they have an Uber service. That is very convenient. I am excited about becoming a regular customer. More

Nitrogen calibration Travis was my technician , he was great and got me in and out at a busy time, thought it was going to be a large bill but it was a no charge . Travis was my technician , he was great and got me in and out at a busy time, thought it was going to be a large bill but it was a no charge . More

Thank you James Williams@Pacifico I went to get my Yukon Denali serviced on 09/28/18 and James Williams was very courteous, informative, and patient with trying to help understand the I went to get my Yukon Denali serviced on 09/28/18 and James Williams was very courteous, informative, and patient with trying to help understand the issues with my vehicle and was able to exceed my expectations! Thank you James and Pacifico!! More

Recall Pleasure to have my truck serviced at Pacifico ! Bob Rauh made it as smooth as possible, would highly recommend this service department for all Ford Pleasure to have my truck serviced at Pacifico ! Bob Rauh made it as smooth as possible, would highly recommend this service department for all Ford owners More

Was the best keyword WAS I've been going to Ford since they help me get my 2009 F150 which I loved still love, thankfully I bought the tire warranty package because there was I've been going to Ford since they help me get my 2009 F150 which I loved still love, thankfully I bought the tire warranty package because there was always issues with new tires getting flats are leaking what have you they could never come up with an answer why they did a good job and replace my tires every time, thank you for that. Then months ago they replace two tires for me and they noticed some rot on my spare tire below my truck bed, which was also a brand new tire no longer than a month-and-a-half old. They lost my tire and rim, sat there for 6 hours for them to tell me they lost it and then come back, this happened a couple times now we are about to be October I have still not received my spare with the new tire I had to go out of town for a couple months they could have called whenever I called they said we will get back to you, never answer text messages or responding to my calls so now I do not go to them, this may sound like a stupid reason but it took a lot of time out of my life over one rim and tire to keep coming there for it to not be there when I was told to come in those days. Was the most blessed grateful customer ever appreciated everybody in that building, they are all great workers except for the fact they messed this up big-time ruined a lot of my time that I cannot get back, also never ever got any of their special deals, like putting Nitro in the tires when they never were supposed to mention it to you as an option, I've said that to him never happen. I did not want to post this but I want my tire on my rim back please become great again and do what was promised, and what is owed to me, and you probably have no idea how many hours of my time you have wasted having me come in leave come back leave come back, enough of me babbling On and On This Is the End thank you and I hope everyone has great holidays More

Great service Paul Ruben always supplies me with exceptional customer service. I would recommend Paul Ruben on my ford service any day.Paul Ruben is a customer serv Paul Ruben always supplies me with exceptional customer service. I would recommend Paul Ruben on my ford service any day.Paul Ruben is a customer service representative I can trust. More

Oil change When I arrived for my appointment time, there several car ahead of me. My first impressions was that I'm going to be here a long time, but that didn't When I arrived for my appointment time, there several car ahead of me. My first impressions was that I'm going to be here a long time, but that didn't occur. I was in and out within a hour. More

Quick Service I would like to give a quick shout out to James the service manager over at quick lane. He is the ultimate professional along with his team of extreme I would like to give a quick shout out to James the service manager over at quick lane. He is the ultimate professional along with his team of extremely polite service technicians. I tell all my friends about Pacifico fords quality service team across the street. You will never be turned away. I have been going there for years and will never go anywhere else. So I would like to thank Mr. Pacifico for making a great selection in the hiring of James. More

Very polite and help people They are polite and efficient. I would highly recommend them.i bought 2 cars from Ford and have been pleased with their service.nice waiting room. They are polite and efficient. I would highly recommend them.i bought 2 cars from Ford and have been pleased with their service.nice waiting room. More

Quick lane I dropped my car off through the quick lane services without an appointment for an inspection and it was done in time for me to get it after work. Als I dropped my car off through the quick lane services without an appointment for an inspection and it was done in time for me to get it after work. Also they ordered an Uber for me to get to work. More