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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,038 Reviews

1,038 Reviews of Pacifico Ford - Service Center

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June 06, 2019

Incredible Experience with Bob Rauh Recently visited Ford for an unexpected repair. Bob Rauh was very thorough on sharing timelines for completion. He is, by far, the best service coordi More

by jreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Jun 12, 2019 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 25, 2019

Inspection Great and awesome experience, the staff was polite,considerate and professional. I look forward to another visit, if and when I have another problem t More

by LanierJames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
May 31, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 25, 2019

Inspection Great overall experience, the staff was friendly, and very informative. Will definitely come back later for more answers to any other questions I may More

by Terrell
Recommend Dealer
Yes
Employees Worked With
James Williams
May 31, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 21, 2019

Great service I came in for an oil change on short notice. Andrew Knox and the crew had me in and out in no time. It’s always a pleasure to come here More

by Shorty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knox
May 21, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 17, 2019

Oil change This location is the best. They are very friendly and let you know what going on at every process. My oil change seemed to be quick. More

by margogt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
May 21, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 09, 2019

Bob Rauh - Extraordinary Visited Pacifico Ford to have vehicle inspection completed. Bob Rauh provided quick and efficient service. He also made me aware of some maintenance r More

by jreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
May 14, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 25, 2019

Bob Rauh - Incredible Service Recent visit to Ford was nothing short of amazing. Bob is always able to provide superior service. Simultaneously, he is kind and has the ability to m More

by jreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Apr 25, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 15, 2019

I formative customer Good customer service and guidance on maintenance and required inspections. Bob was friendly and checked in what needs to be done about my tires. I lo More

by Nelson, debra ford 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Apr 18, 2019 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 15, 2019

Awesome service I love coming to Pacifico Ford they are friendly fast and sufficient I feel like family the moment I walk in the door and I also know that my truck i More

by Alewifey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Pacifico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh
Apr 18, 2019 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

April 06, 2019

The Works oil change Andrew was awesome today. He made sure my appointment time was honored he also made sure my vehicle receive the proper maintenance it needed. Thank More

by 21Leiri1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
Apr 08, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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