Pacifico Ford - Service Center

Great Service I appreciate the efficient and friendly service provided at Pacifico Ford this visit. I needed a state inspection and oil change and my key fob was n I appreciate the efficient and friendly service provided at Pacifico Ford this visit. I needed a state inspection and oil change and my key fob was not working properly. Although I was disappointed that I needed a new key fob, I appreciate it the clear communication and efficient and friendly service. Thank you. More

Great Service - Bob Rauh Bob Rauh always provides excellent service and has a kind demeanor. I actually look forward to having my vehicle serviced at Ford because of him. Bob Rauh always provides excellent service and has a kind demeanor. I actually look forward to having my vehicle serviced at Ford because of him. More

Short handed (employees attendance) Thumbs up on finding the issue with my vehicle, but thumbs down on a issue that is affecting all employers, that is workers attendance. My vehicle cou Thumbs up on finding the issue with my vehicle, but thumbs down on a issue that is affecting all employers, that is workers attendance. My vehicle could of been done a day early, but due to the shop being short handed, my car took a extra day to be repaired and cost me more money on a rental. During these hard economic times, we (I) need every extra dollar to be saved. I don't know how this problem can be solved, but the customer shouldn't be hit in the pocket with it plus repairs. More

Great Service! Bob Rauh always helps to make getting my annual vehicle inspection such a smooth experience. He is very professional and has great customer service. Bob Rauh always helps to make getting my annual vehicle inspection such a smooth experience. He is very professional and has great customer service. Andrew was helpful with assisting me in accessing my registration document. More

Efficiency. I see Mr. Terry each time my car get serviced, as always, he is very efficient checking if everything is going well with customers and his team. I see Mr. Terry each time my car get serviced, as always, he is very efficient checking if everything is going well with customers and his team. More

Incredible Experience with Bob Rauh Recently visited Ford for an unexpected repair. Bob Rauh was very thorough on sharing timelines for completion. He is, by far, the best service coordi Recently visited Ford for an unexpected repair. Bob Rauh was very thorough on sharing timelines for completion. He is, by far, the best service coordinator I've ever had the pleasure of working with. His thoroughness and kind demeanor makes life just a little bit easier!! More

Inspection Great and awesome experience, the staff was polite,considerate and professional. I look forward to another visit, if and when I have another problem t Great and awesome experience, the staff was polite,considerate and professional. I look forward to another visit, if and when I have another problem to diagnose. More

Inspection Great overall experience, the staff was friendly, and very informative. Will definitely come back later for more answers to any other questions I may Great overall experience, the staff was friendly, and very informative. Will definitely come back later for more answers to any other questions I may have. More

Great service I came in for an oil change on short notice. Andrew Knox and the crew had me in and out in no time. It’s always a pleasure to come here I came in for an oil change on short notice. Andrew Knox and the crew had me in and out in no time. It’s always a pleasure to come here More

Oil change This location is the best. They are very friendly and let you know what going on at every process. My oil change seemed to be quick. This location is the best. They are very friendly and let you know what going on at every process. My oil change seemed to be quick. More