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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,038 Reviews

1,038 Reviews of Pacifico Ford - Service Center

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August 09, 2021

Paul was excellent and very efficient to work with. He really help me with my warranty company. More

by Jimnic42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGuckin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 30, 2021

I have been a customer for years and have Always gotten good service. The staff was very professional and I have never had to come back because something was not repaired properly. I will continue to be E More

by Leokbrund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jul 30, 2021 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 30, 2021

The Auto Repair service at Pacifico’s Quicklane Shop is Excellent. In particular, James Williams, the Service Manager, was at all times, professional, hospitable, and sincerely friendly to make the time wa More

by Joe Mirarchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jul 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 25, 2021

Thanks for the service rt quick lane ! Good job! So happy! I will bring more friends and family to this shop! More

by cuo327@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
Jun 28, 2021 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 12, 2021

Pacific Ford has most competent mechanics around and everyone who works there is so personable and cheerful. You don't feel cheated by coming here. More

by jgruss615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh, Justin Hageman
Jun 15, 2021 -

Pacifico Ford responded

Hi Jgruss615, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

June 09, 2021

Great customer service every time I go, Kaley went out of her way to make sure my Jeep got done. Thank you very much Kaley More

by tom trevelino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley Gowe
Jun 10, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 27, 2021

Professional and courteous- Service writers test drive vehicle recommend other required work. There provided simple explanation of the work, explains work and a written estimate. Waiting area clean, com More

by Tmharrigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
Jun 02, 2021 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

May 27, 2021

They got me a quick appointment, kept in contact with me for updates and I appreciated the car wash and requested services needed for my vehicle More

by Daniel Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 23, 2021

Everyone is very pleasant keep up the good work. Kaley was very informative and courteous. Will request her when I return for brakes and wheel alignment More

by dawnmincey46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley
May 23, 2021 -

dawnmincey46 responded

Keep up the great work

May 21, 2021

Justin is my go to for all Ford issues and questions. The man knows his stuff and is a wizard when it comes to automotive issues. More

by lathrops
Recommend Dealer
Yes
Employees Worked With
Justin Hageman
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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