Pacifico Ford - Service Center

I always take my Excursion and Kia to quicklane. The service advisors are very professional and knowledgeable. They treat you with respect and dignity. Steve and Travis are an asset to the company. I service advisors are very professional and knowledgeable. They treat you with respect and dignity. Steve and Travis are an asset to the company. I have been going to qujicklane for almost 10 years and have always been happy with the treatment and service that I receive there. More

I took my car in for an oil change and whatever it needed now. I needed new wiper blades since they were skipping on the windows. My service advisor was polite, friendly and he took the time to listen to m now. I needed new wiper blades since they were skipping on the windows. My service advisor was polite, friendly and he took the time to listen to my concerns and assure me when all the work was done. Since my husband passed, I really trust the service advisor. My husband used to handle all car situations. All I know is put gas and go. More

My personal advisor , Joe, was able to exceed my expectations. I will continue to purchase my cars from Pacifico and have it serviced there as well. expectations. I will continue to purchase my cars from Pacifico and have it serviced there as well. More

I always have a good experience buying and bringing my car in for service to Pacifico. The employees I have dealt with are very professional and helpful. They try to go above and beyond to make sure the car in for service to Pacifico. The employees I have dealt with are very professional and helpful. They try to go above and beyond to make sure the customer is satisfied. I would recommend this dealership to others. More

Service was completed to my satisfaction. JOE ROLETTER Service was completed to my satisfaction. JOE ROLETTER WAS THE BEST REMENBER WHEN YOUR ASKING SERVICE TO EXPLAN THE SERVICE THEY ARE ABOUT TO PERFO Service was completed to my satisfaction. JOE ROLETTER WAS THE BEST REMENBER WHEN YOUR ASKING SERVICE TO EXPLAN THE SERVICE THEY ARE ABOUT TO PERFORM THAT YOU HAVE A SERVICE PERSON LIKE JOE TO GO OVER THE RATES AND TIME NEEDED THIS GENTLEMAN WAS AT THE TOP OF MY LIST More

Joe did a great job advising me on the recent service I had performed at Pacifico Ford. They have a great service department. My only complaint, which is a small one, is that service can sometime take a lo had performed at Pacifico Ford. They have a great service department. My only complaint, which is a small one, is that service can sometime take a long time. But other than that everything is great. And Joe was very helpful. More

Very happy with both the sales and service personnel at Pacifico Ford as well as the quality of their work. I wish I had known about Pacifico Ford sooner. Pacifico Ford as well as the quality of their work. I wish I had known about Pacifico Ford sooner. More

The quality of work I receive from all Pacifico Ford employees is wonderful and especially Joe Roletter who made me feel comfortable, knowing i can Trust him to give me an honest account of any problems employees is wonderful and especially Joe Roletter who made me feel comfortable, knowing i can Trust him to give me an honest account of any problems my car might have, he personally took me to see my car and show where any work needs to be done, for example brake pads, I was taken to mechanic and shown where the pads are wearing thin. I will always take my car and deal with Mr. Roletter for any service my Ford Edge needs. More

I so far have recieved great customer service. Not liking this survey. This is for the benefit of the dealership, Not mine. Assking too may questions this survey. This is for the benefit of the dealership, Not mine. Assking too may questions More

Joe Roletter was my service adviser, and he was very professional in every aspect. I had to bring my F150 in for a transmission issue, and Joe was also able to fit in diagnosing my Sync issue while the professional in every aspect. I had to bring my F150 in for a transmission issue, and Joe was also able to fit in diagnosing my Sync issue while they had the truck. It was ready at the time that Joe promised me it would be done. The transmission is shifting 100% now. In an age where good customer service seems to take a back seat to cost savings, its good to know that there are people like Joe who care about the customer's experience, and a dealership like Pacifico that fosters great employees. More