Pacific Volkswagen

PACIFIC VW IS THE BEST DEALER IN SOUTH BAY, MR LOPEZ WENT TO THE EXTREME TO GET MY ON AN USED CAR, MR.LOPEZ IS VERY FRIENDLY /// VERY GOOD ON EVERYTHING, NEXT TIME I WANT TO BUY A NEW OR USED CAR I WILL B TO THE EXTREME TO GET MY ON AN USED CAR, MR.LOPEZ IS VERY FRIENDLY /// VERY GOOD ON EVERYTHING, NEXT TIME I WANT TO BUY A NEW OR USED CAR I WILL BUY FROM Pacific VW , and i will ask for SERGIO LOPEZ.. 2011 VW JETTA SEL RUNS GREAT More

Purchasing a used vehicle at Pacific Volkswagen was an amazing experience. Chris Estrada, our sales rep was friendly, very knowledgeable, and above all very patient. amazing experience. Chris Estrada, our sales rep was friendly, very knowledgeable, and above all very patient. More

Jason Stacho greeted my wife and I, he treated us great. Jason Stacho greeted my wife and I, he treated us great. Reason for visit was the sign and drive event, on our way to see the Jetta's we saw some use Jason Stacho greeted my wife and I, he treated us great. Reason for visit was the sign and drive event, on our way to see the Jetta's we saw some used cars and one in particular caught our eye it was a Chrysler 300. Awesome car and very knowledgeable sales person. After taking the 300 on test drive I was ready to purchase vehicle. Jason went out of his way to make sure my wife and I were comfortable with all of the controls and features of our 300. Mr. Castro More

Chris is the best of best at pacific volkswagen. He helps me from the begining to the end to buy a new jetta, 2014. He works for a customers 100% and have a good knowledge and passion for what he is doing. me from the begining to the end to buy a new jetta, 2014. He works for a customers 100% and have a good knowledge and passion for what he is doing. Thank you More

Adam Roberts was very professional and helpful with my purchase because his expertise in Volkswagen vehicles helped me make a good decision on what vehicle to purchase. Not only is he doing his job, but h purchase because his expertise in Volkswagen vehicles helped me make a good decision on what vehicle to purchase. Not only is he doing his job, but he represents Pacific Volkswagen very well and has such an extensive knowledge in talking to customers. I really appreciate not feeling pressured and he made my experience there 100% satisfactory. Thank you again, Adam Roberts! Best Regards, Leticia Gonzalez More

If you love German engineering like I do, you may want to make your first stop here at Pacific Volkswagen. I’ve been their client for the last six years and they’ve always treated me great when I come in for make your first stop here at Pacific Volkswagen. I’ve been their client for the last six years and they’ve always treated me great when I come in for car repairs or oil changes. I also just bought a New Beetle Turbo (talk about amazing German engineering) from them and it ROCKS!!! You should stop by and test drive one of their vehicles. They have a great selection. If you stop by, ask for Adam Roberts (sales rep). This guy is super cool and you will love his customer service skills. Adam is the reason I went home with my New Beetle (he will hook you up with a great deal). Thanks Adam. -Jorge More

My experience at Pacific VW was wonderful; the sales staff and manager was not pushy, genuine, and kind. There was none of the "games" so many dealerships submit clients to, when shopping around, negot staff and manager was not pushy, genuine, and kind. There was none of the "games" so many dealerships submit clients to, when shopping around, negotiating, and/or purchasing a car. I highly recommend this dealership if you need a new or used vehicle and want to be treated with respect and dignity - and get a great price. More

I heard good things about Pacific VW, and especially the saleslady, Azalea. But I was skeptical - you know what car sales people are like. But was I shocked. Ali, the sales manager, and Azalea worked so har saleslady, Azalea. But I was skeptical - you know what car sales people are like. But was I shocked. Ali, the sales manager, and Azalea worked so hard to get me the best financing and an insanely low price. They held my hand through the entire process, and never once pressured me to buy. What a rare treat. I absolutely plan on going back to them for my next car. More

I've got nothing but good things to say! My wife and I bought our 2007 Honda Element from here and had a great and easy experience! Nikos was our salesman. He's the way to go. Ask for Nikos. He was really bought our 2007 Honda Element from here and had a great and easy experience! Nikos was our salesman. He's the way to go. Ask for Nikos. He was really honest and upfront about everything. He didn't force us into buying and didn't really put any pressure on us. He just told us what was going to be best for us, and now that we purchased the car, I am so glad I listened to him! They gave us a really good deal too. The car was in perfect condition with low miles and zero mechanical problems. They could have charged us a lot more, but they didn't. Thank you for that! Christy was awesome too! She helped us get financing even though we only have average credit. If you're looking to get a good car, go see Nikos at Pacific Volkswagen. He'll hook you up. Thanks! More

Dealing with Pacific Volkswagen continues to be a horrible experience. The purchase of the car was fine, but it needed to have some minor work done. I was given a rental car that was in poor conditi horrible experience. The purchase of the car was fine, but it needed to have some minor work done. I was given a rental car that was in poor condition. The dealership, obviously, has hundreds of cars it could have loaned me. But they chose to give me a car that broke down on the second day of using it. I called to report this to Nikos, who basically said "too bad." The car was shaking and blowing black smoke. I called again and spoke to Kristy, who told me I would have to wait an hour for a tow truck and then come down to Hawthorne to exchange the rental. I said this was unacceptable, and she said I could rent a car nearer to me that would be reimbursed. All this was an inconvenience, and I was upset that I didn't have a working car, and upset that Nikos never accepted any responsibility or expressed remorse for what happened. However, what happened after that really makes me angry. I rented the car in April. Now, in July, I am still trying to be reimbursed for it. I have probably called Kristy about 8 times to deal with this. She has avoided my calls, failed to call me back, told me she has left messages for me when she actually hasn't, and blamed various other departments at the dealership for messing up. I am really angry and it has been a horrible experience. More