Pacific Volkswagen

Excellent! Susan is the best service rep Susan is the best!!! always friendly, always delivers outstanding service My car was ready on time and ready to go when I arrived Thank you so Susan is the best!!! always friendly, always delivers outstanding service My car was ready on time and ready to go when I arrived Thank you so much Susan for all of your help I will continue to bring both my Volkswagens to you for all servicing More

Susan Ahn is great to work with! Susan was very informative on repairs / servicing needed. I bought my Jetta 10 years ago from Pacific VW and have been very happy with the service de Susan was very informative on repairs / servicing needed. I bought my Jetta 10 years ago from Pacific VW and have been very happy with the service department. I find them to be very fair and honest with all of my car services. When it's time to purchase another VW, Pacific Volkswagen will get my business. Thank you Susan and team for consistent great service!! More

Another great experience This is my third car purchase/lease with pacific Volkswagen. From the sales team to the credit department to the service dept...always pleasant..knowl This is my third car purchase/lease with pacific Volkswagen. From the sales team to the credit department to the service dept...always pleasant..knowledgeable..quick. My salesman, Berdj Hakverdian was so nice and very accommodating.. I came in for info on the end of my lease and I walked out having purchased my leased car..cause I love it! In less than 30 minutes I was up in the credit department with Monica who made it quick and painless. They even provided me with a loaner car because they wanted to detail my car for me. All in all a great experience. More

ALWAYS A VERY PLEASANT EXPERIENCE Andrew Burke was my service advisor and as always, he is GREAT. Pleasant and happy to see me...even though it is for service or a problem. Remembers Andrew Burke was my service advisor and as always, he is GREAT. Pleasant and happy to see me...even though it is for service or a problem. Remembers my name, keeps me posted as to the progress. I am always happy when I see Andrew Burke walk out the door. Not that the others are not good also, it is just that Andres Burke is, in my opinion, excellent. He is definitely an asset to this dealership. More

Great service I was very happy with the service I received, the Customer service is great! Everyone is very friendly and professional! Kyle Robinson took such a gre I was very happy with the service I received, the Customer service is great! Everyone is very friendly and professional! Kyle Robinson took such a great care of my car, it was really nice and clean when I pick it up! More

Truley the "best in the west" As soon as I drove in, I was greeted with a smile and well taken care of. I was in and out of there in just minutes. Very professional dealership it's As soon as I drove in, I was greeted with a smile and well taken care of. I was in and out of there in just minutes. Very professional dealership it's a must see! More

Aim to please Cesar Vargas was kind and very accommodating from the moment my husband and I stepped foot in the dealership. Unlike many pushy salsespeople Cesar mad Cesar Vargas was kind and very accommodating from the moment my husband and I stepped foot in the dealership. Unlike many pushy salsespeople Cesar made us feel like he was on our side. His approach to working on helping us buy our car was unabrasive and very understanding. Thank you Cesar! You are one of a kind and Pacific VW is lucky to have you! We love our car! More

My experience with Pacific VW Everyone involved in the car buying process was first class! Berdj was extremely informative and his knowledge on the product I was interested on was Everyone involved in the car buying process was first class! Berdj was extremely informative and his knowledge on the product I was interested on was above my expectations More

Great experience at Pacific Volkswagen I had a very pleasant experience leasing a new Tiguan SE. Cesar Vargas is a fantastic salesman and did a great job explaining all the features and inc I had a very pleasant experience leasing a new Tiguan SE. Cesar Vargas is a fantastic salesman and did a great job explaining all the features and incentives to me. He was patient and I never felt rushed. I'd recommend Cesar to anyone interested in leasing or buying a VW, and I would also recommend Pacific VW. More

Great Employees and Great Experience I brought my car in for routine maintenance. Jonathan Rodriguez was helpful from the time I dropped off my car until the service was completed. He com I brought my car in for routine maintenance. Jonathan Rodriguez was helpful from the time I dropped off my car until the service was completed. He communicated with me every step of the way. The service cashier even waited for an extra 15 minutes after she was scheduled to go home for me to pick up my car. The staff was courteous and informative. I will definitely be back and won't hesitate to recommend Pacific Volkswagen to all of my friends and family! Thanks Jonathan Rodriguez! ?????? More