Pacific Honda

Ray and Jun are both fantastic! Best experience I’ve had at this dealership and definitely will return for service. Best experience I’ve had at this dealership and definitely will return for service. More

I when to get my car serviced, I left it there at 10am with an appointment scheduled, by 4:14pm haven’t heard anything so I call to check on the status of my car, I was told that it was missing one diagno with an appointment scheduled, by 4:14pm haven’t heard anything so I call to check on the status of my car, I was told that it was missing one diagnosis from the steering wheel but the rest was ready, they wanted to keep it one more day but it was my only form of transportation, I got there around 5pm pick up my car when ask to pay they told me that I wasn’t going to pay which it was weird to me as soon as I got in my car I noticed that nothing NOTHING was done and no body bother to tell me. More

Great service with Jun. Very timely, efficient and fair. He applied the available discount without me having to bring or show coupon. Very timely, efficient and fair. He applied the available discount without me having to bring or show coupon. More

Very helpful and friendly group people. Given how stressful car shopping can be, these group of professionals not only provided us with a great deal but also reassured us that they had our Given how stressful car shopping can be, these group of professionals not only provided us with a great deal but also reassured us that they had our best interests in mind and would be there the whole way through us owning the car. More

Service advisor, Erick was professional, explained everything to me and answered all my questions. I would recommend Pacific Honda for your service, everything to me and answered all my questions. I would recommend Pacific Honda for your service, More

Exceptional service! !! Every individual I encountered was so kind and took care of me and my family. I appreciate the patience and professionalism from my sales represent !! Every individual I encountered was so kind and took care of me and my family. I appreciate the patience and professionalism from my sales representative and the dealership as a whole. More

This place do not care for your business. The advisor doesn’t know what they’re doing and the cashier doesn’t give a F either. There is zero communication between the 2 and I was over charg The advisor doesn’t know what they’re doing and the cashier doesn’t give a F either. There is zero communication between the 2 and I was over charged. No one informed me when my car is done, I’d have to ask and realize it’s has been done for awhile and just sitting on the lot. TERRIBLE to say the least. Stay away. More

My dealer Shawn really worked hard for me and you can tell he enjoys his job. He was kind and patient and tried to meet me halfway in everything. I even commented how I can tell this job gives him genuin tell he enjoys his job. He was kind and patient and tried to meet me halfway in everything. I even commented how I can tell this job gives him genuine fulfillment and it’s not just sales. The two people in financing that helped me have been so patient and understanding as well. Sherzad was very patient while I was deciding what to do and Farahad was super understanding and accommodating. They too really tried to meet me halfway so I’m not eating noodles for 10 yrs just to financially recover. This is the first time I’m doing a non used purchase for a car. I saved a lot for this and as someone who started with only the clothes on her back (literally) to have dealers and folks in finance really try to support me on this, it’s a wonderful thing. I didn’t feel taken advantaged of or anything like that just for a sale. Also, the person who helped me when I sold my old car to pacific Honda was so kind and patient with explaining to me what I’m signing for AND what I should keep just in case I get anything in the mail because it wasn’t updated yet somewhere that I already sold my car (Thanks Stephen!) I truly appreciate the four wonderful people there. Ps: folks in finance needs more love and nod. They work so hard and long hours. I will definitely sing about this dealership to everyone I know. Shout out to all four awesome gentlemen at pacific Honda :D More

Had a great experience purchasing our new CR-V with James at Honda on Convoy. Would highly recommend working with James, he's a straight shooter and helped us get the deal we wanted. at Honda on Convoy. Would highly recommend working with James, he's a straight shooter and helped us get the deal we wanted. More

Having an appointment makes no difference, which doesn’t make any sense. I had an appointment at 9 am for a simple oil change. After waiting for 3 hours in the waiting room, I checked with the front desk t make any sense. I had an appointment at 9 am for a simple oil change. After waiting for 3 hours in the waiting room, I checked with the front desk to ask how much longer they needed (I had to work in the afternoon), and they said they didn’t know, but at least 1 more hour. I told them I had an appointment for 9 am and they said it doesn’t matter because we all go to the same line with people without appointment. So what is the point of making an appointment then? I can’t spend 5 hours sitting there just for an oil change. So I asked for my key back and left. More