Pacific BMW - Service Center

Gilbert Pogosyan is exceptional, by far the best BMW Service Advisor I've ever used. He's very professional, accommodating and extremely knowledgeable. His communication skills, attention to detail and Service Advisor I've ever used. He's very professional, accommodating and extremely knowledgeable. His communication skills, attention to detail and follow ups made my experience seamless. He had my car washed, provided me transportation to and from the dealer. He also provided great loaner cars in the past. I'll be coming here for years. Highly recommend Gilbert for all your BMW Needs!! Thanks again. More

Besides being convenient for me, this is a top rated company. Making an appointment was easy and upon my arrival there was no hassle. Someone was waiting to check me in and Marco gave me friendly greeti company. Making an appointment was easy and upon my arrival there was no hassle. Someone was waiting to check me in and Marco gave me friendly greeting and took care of the paperwork. I am a lifetime customer. More

Excellent customer service ! Very friendly and knowledgable. Thank you Manny for taking good care of my car. Very friendly and knowledgable. Thank you Manny for taking good care of my car. More

After an electrical failure on my i3, I had to be towed into the shop. Manny took care of everything and returned my car in perfect running condition and expertly washed. I’ve tried other dealership’s serv into the shop. Manny took care of everything and returned my car in perfect running condition and expertly washed. I’ve tried other dealership’s service centers and Pacific is the best so far. More

World Class Service! Fast and efficient. Highly recommend this dealership with their services. Great team overall. Fast and efficient. Highly recommend this dealership with their services. Great team overall. More

They are very professional and Nareg is the best. He is very good adviser and explained me what my car needs. And all the teams work are professional He is very good adviser and explained me what my car needs. And all the teams work are professional More

Well organized and built Service Center as well as professional service staff! I am very impressed and pleased with the Video of the inspections of my car. The Service Agent, Justin Ko was very promp professional service staff! I am very impressed and pleased with the Video of the inspections of my car. The Service Agent, Justin Ko was very promptly and professional! More

Thank you for the outstanding service! We're extremely satisfied. Great job BMW! Thank you! We're extremely satisfied. Great job BMW! Thank you! More

Great work by the advisor even though the computers were down! Work was performed well down! Work was performed well More

Excellent, exceptional and quick service. Minimum wait time. Great, curtouse and polite advisor, Gilbert Pogosyan. Minimum wait time. Great, curtouse and polite advisor, Gilbert Pogosyan. More