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Pacific BMW - Service Center

Glendale, CA

4.3
2,939 Reviews

2,939 Reviews of Pacific BMW - Service Center

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June 22, 2024

Great Experience! Great service. Professional team with helpful recommendations. Scheduled an appointment for routine oil change and they did a full inspection More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Haybert is awesome, friendly and professional. He was able to secure me a loaner car is aways communicating with me as to any updates with me car. Thank you for the great service. More

by yvettesw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelli Baghdasaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haybert Davtian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Great service. Professional team with helpful recommendations. Scheduled an appointment for routine oil change and they did a full inspection. I received the car ba More

by ARIN.YEDGARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaeis Petrosian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Best BMW dealership in California! The video update by the service techs are on another level. I really appreciate it! More

by panamike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haybert Davtian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

I have bought several cars from this dealership and have received excellent service each and every time. More

by newbauer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaeis Petrosian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Ben is always great to work with and takes very good care of his customers. More

by steve@cerrell.com
Recommend Dealer
Yes
Employees Worked With
Benjamin Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Somewhat inefficient check-in and check-out process but took care of the issues with the car, and Mauricio provided great customer service. More

by CTYMOLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

service advisor galo mora is kind and gets the job don quickly always very thanks. More

by web0389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

my service advisor is very knowledgeable and professional. I always take my cars to service at Pacific BMW. Excellent Service! More

by KRISTINASARDAROVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Always pleased, when visiting Pacific Bmw . Manny Cruz ( advisor)has excellent customer service . Generally all the staffing there are nice and attentive. More

by 09050905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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