Pacific BMW - Service Center

Great service. Professional team with helpful recommendations. Scheduled an appointment for routine oil change and they did a full inspection. I received the car ba Professional team with helpful recommendations. Scheduled an appointment for routine oil change and they did a full inspection. I received the car back on time serviced and washed. More

Best BMW dealership in California! The video update by the service techs are on another level. I really appreciate it! The video update by the service techs are on another level. I really appreciate it! More

I have bought several cars from this dealership and have received excellent service each and every time. received excellent service each and every time. More

Ben is always great to work with and takes very good care of his customers. of his customers. More

service advisor galo mora is kind and gets the job don quickly always very thanks. quickly always very thanks. More

Somewhat inefficient check-in and check-out process but took care of the issues with the car, and Mauricio provided great customer service. took care of the issues with the car, and Mauricio provided great customer service. More

my service advisor is very knowledgeable and professional. I always take my cars to service at Pacific BMW. Excellent Service! professional. I always take my cars to service at Pacific BMW. Excellent Service! More

Always pleased, when visiting Pacific Bmw . Manny Cruz ( advisor)has excellent customer service . Generally all the staffing there are nice and attentive. Manny Cruz ( advisor)has excellent customer service . Generally all the staffing there are nice and attentive. More

Hello, I am writing to present my deepest disappointment regarding your service and customer support. After reporting the problem, the car has been kept in the service center for days with disappointment regarding your service and customer support. After reporting the problem, the car has been kept in the service center for days without offering a solution. The given explanation that the noise is normal in case of driving 75mil and above, is not appropriate. The service store manager also checked the card and told that nothing can be done to solve it. More

Jesus is always very helpful, making sure my vehicles service is completed in timely manner. He always communicates any additional service recommendations that were suggested on inspection report. service is completed in timely manner. He always communicates any additional service recommendations that were suggested on inspection report. More