Pacific BMW - Service Center

To start Jennifer at the loan department was great and went out of her way to assist me with my loaner car . Manny my Service advisor got me in and out of there in just a few minutes overall I’m very sati went out of her way to assist me with my loaner car . Manny my Service advisor got me in and out of there in just a few minutes overall I’m very satisfied with my experience . More

Still my car display problem is not solved And still it keeps turning off which is really annoying keeps turning off which is really annoying More

My service advisor is usually John Vasquez. He was not there when I brought the car in but he took over from Jesus when he came back and kept me updated when parts came in and called me when wo He was not there when I brought the car in but he took over from Jesus when he came back and kept me updated when parts came in and called me when work was finished. I do appreciate that they gave me another X1 as a loaner when I was not comfortable with a hybrid. More

the service department and the manager at pacific bmw Amie and sevak have been exceptional help with my car and service i would like to thank them for helping me Amie and sevak have been exceptional help with my car and service i would like to thank them for helping me More

Galo was a pleasure to work with. Although the service took longer than expected due to international shipping, the team did a great job at communicating this with me and providing me Although the service took longer than expected due to international shipping, the team did a great job at communicating this with me and providing me with flexibility More

Great service! I really appreciated the complimentary Uber drop-off and pick-up service. The communication and staff were helpful and efficient. I also appreciated I really appreciated the complimentary Uber drop-off and pick-up service. The communication and staff were helpful and efficient. I also appreciated the complimentary car wash. Great job; keep it up! More

Great service as is expected from Pacific BMW. That is why I keep coming back from the last 30 years That is why I keep coming back from the last 30 years More

Very courteous and helpful staff. Upon arriving to service department staff was polite and expeditious. Upon arriving to service department staff was polite and expeditious. More

This was my first time at Pacific BMW's service center and my experience was fantastic. Benjamin Aguirre walked me through everything, explained my options, and made me feel very comfortable. Having never and my experience was fantastic. Benjamin Aguirre walked me through everything, explained my options, and made me feel very comfortable. Having never been to this dealership, I had no what to expect but quickly decided that this would be my permanent service center! More

Extremely Helpful. I really appreciate the service and help taking care of my issue in a timely manner. I really appreciate the service and help taking care of my issue in a timely manner. More