Pacific BMW - Service Center

Manny was very polite and professional and my car was ready on the same day. ready on the same day. More

Amie and the entire Pacific BMW team made everything easy, fast and pleasant for my recent service. easy, fast and pleasant for my recent service. More

Friendly, professional and courteous service. Knowledgeable service personnel. Faster service and clean environment. I always feel welcome there. Knowledgeable service personnel. Faster service and clean environment. I always feel welcome there. More

I've been using the same sales person (James Kim) and Service Advisor (Amie Gasabyan) for years. I just had my vehicle in for service and Amie continually goes above and beyond what is to be expected. Service Advisor (Amie Gasabyan) for years. I just had my vehicle in for service and Amie continually goes above and beyond what is to be expected. I will always go to James when seeking a new BMW. These two individuals are why I keep coming back to Pacific BMW. More

disappointed in how my vehicle was received after service. vehicle was not cleaned and not charged fully service. vehicle was not cleaned and not charged fully More

Best service advisors , easy and professional specially Hanry , little longer wait time but all good Hanry , little longer wait time but all good More

the service was efficient and got my car back from oil change in the time promised. change in the time promised. More

THEY WERE AWSOME. HHENRY WAS VERY EFFICIENT, KIND AND WENT OUT OF HIS WAY TO MAKE SURE I WAS TAKEN CARE OF. HHENRY WAS VERY EFFICIENT, KIND AND WENT OUT OF HIS WAY TO MAKE SURE I WAS TAKEN CARE OF. More

I had a wonderful experience at Pacific BMW. It was my first time there and making an appointment with a loaner car was easy. I got there on time and the process was extremely organized. I espec It was my first time there and making an appointment with a loaner car was easy. I got there on time and the process was extremely organized. I especially liked that I didn’t have to get out of my car to get the process going. Before being greeted by my advisor, the gentleman looked up my appointment details and then my advisor came over and greeted me. He asked what I was doing today and explained the process. In the meantime, my information was collected for the loaner car. Once my car was ready, I received a message from the mechanic regarding what was done and it made my day!!! I wasn’t expecting it as o had never received a video update as detailed and it made me appreciate the whole service process even more! They got the work done in a timely manner and I picked up a freshly washed car. It was a great experience and the people I interacted with were friendly and easy going. I definitely recommend this dealer. More

Great service. Very happy with ease of scheduling and transfer services. Vehicle was ready when promised. Very happy with ease of scheduling and transfer services. Vehicle was ready when promised. More