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Pacific BMW - Service Center

Glendale, CA

4.3
2,938 Reviews

2,938 Reviews of Pacific BMW - Service Center

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March 30, 2022

The representative I had was taking great care of me and everyone is so kind and friendly... More

by rkathleen256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

They didn’t call me to get my authorization that my maintenance package expired last month and that i would be charged a hefty amount. They simply claimed they advised the person who dropped off the c More

by agoukasian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manuel Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Manny was a delight to work with. I do think my brakes aren't fully serviced yet and I may need to reach back with the dealership but as far as customer support I think this dealershi More

by alex@Buitron.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

The representative I had was taking great care of me. He e answered all my questions More

by JOANNAKG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin ko
March 29, 2022

Very kind and professional employees helped answer all my questions, addressed all my concerned and returned my calls and texts promptly. More

by VAHE817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Quick, easy and convenient! ! Amie is the best service rep and she always does an incredible job. More

by GREENHORNET13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Everyone was friendly and professional. I was given accurate information an my expectorations were met, I will return for my next service. More

by ekhorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vasquez
March 29, 2022

Amie Gasabyan is wonderful to work with. She's professional, courteous and prompt. She also knows her stuff. More

by sojourner9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Henry was very friendly and clear communication. He was helpful and good service. Thank you! More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
March 28, 2022

Very friendly, efficient, and helpful staff. Vehicle maintenance and tire replacement was done in time. More

by michaelacebedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Vazquez
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