Pacific BMW - Service Center

Gilbert as always is on top of everything. He provides superior services. Pacific BMW always provides excellent customer service. Thanks. He provides superior services. Pacific BMW always provides excellent customer service. Thanks. More

I really appreciated the speed at which Pacific BMW repaired on my X5. My service advisor is always there for me. Thank you! repaired on my X5. My service advisor is always there for me. Thank you! More

Excelente servicio y atencion del personal, se debe mejorar la calidad de lavado y limpieza en la entrega de lo vehiculos mejorar la calidad de lavado y limpieza en la entrega de lo vehiculos More

My X52020 started squeak 1. 5 years ago. When I first came with this problem to Pacific BMW, supervisor said, it's ok, this sounds is normal. So every month car had squeak mor 5 years ago. When I first came with this problem to Pacific BMW, supervisor said, it's ok, this sounds is normal. So every month car had squeak more a more, and every time when I came to Pacific BMW service center, they took my car, and checked everything and said that it's ok, problem solved. After 10min driving from service the car became squeak more and more. I requested many times just change the braking pads, they said No everything is fine, and it's not necessary ( I paid for insurance which covers this ) So I went to another BMW service center, and they fixed everything in hours and they said that I my car needed replace braking pads when the first squeak happened I never ask for service in Pacific BMW and I'm no recommending this service. Don't spend your time visiting them. More

Outstanding customer service. Knowledgeable and professional stuff. Fast and easy process. I’ll recommend Pacific BMW to everyone. Knowledgeable and professional stuff. Fast and easy process. I’ll recommend Pacific BMW to everyone. More

Seems like there has been a lot of improvements lately. Dealership has started to use the power and convenience of technology to streamline the entire experience. Things like paying your balance from home Dealership has started to use the power and convenience of technology to streamline the entire experience. Things like paying your balance from home before you pick up your car. Everything was so smooth and friendly. Manny did a great job by making the entire process painless. More

The service provided by Pacific BMW is excellent, I even recommend Mr. Galo, a person who treats his clients with great respect and professionalism. recommend Mr. Galo, a person who treats his clients with great respect and professionalism. More

Excelent customer service and professionalism which surpasses my expectations Very happy with Pacific BMW and thankful to have you taking care of my car. surpasses my expectations Very happy with Pacific BMW and thankful to have you taking care of my car. More

Always friendly enough service, I could tell they didn’t actually wash/vacuum my car because there were tools left in my back seat. actually wash/vacuum my car because there were tools left in my back seat. More

Excellent experience with servicing my car at the dealership on the day of my service dealership on the day of my service More