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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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April 24, 2023

It’s the best service and Henry is providing a excellent service thank you for him More

by eddie48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan is the best, he have excellent experience , Henry Burmayan
April 24, 2023

The staff were courteous and knowledgeable but I waited more than 30 minutes for my car once I was told it was ready and no one seemed to know where it was. It was a very frustrating experience. More

by meganvmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
April 24, 2023

More information before making appointment with necessary information including insurance to qualify for loners car More

by soltani25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
April 21, 2023

Timing and customer service was very good stuff was very helpful I hadn’t any issues More

by HOVIKPASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Get the service done as promised. Am glad they took care of my car as soon as possible. Highly recommended for anyone who own a BMW car who needs service. More

by ocg944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Galo has been helping me for many years now. He is very good and I'm glad he is my service writter More

by TSHAMBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Service was fast and efficient. Service Advisor made me feel welcome and his laugh is contagious! More

by jasonreed0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anaeis Petrosian, Henry Burmayan
April 16, 2023

Everyone was great. Mia was especially wonderful to deal with. She was professional and knowledgeable. We bright two bmws to get fixed at pacific bmw because how easy More

by TDEMSHKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In my previous comment I referred to Amy. I meant Mia. She is a real asset to pacific bmw , Gilbert Pogosyan, Henry Burmayan
April 15, 2023

Haybert was professional and understanding the issue, over all dealer service was excellent they fixed the problem quickly. More

by haykboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haybert
April 14, 2023

Absolutely ridiculous , the sensors malfunctioned on a brand new 3 month old car & we have warranty & they're trying to charge us 1.3k on it for no fault of our own, insanity!!! More

by randgjewelry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
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