Pacific BMW - Service Center

Pacific BMW is one of the nicest dealership I have been to. Professional staff, especially Amie to. Professional staff, especially Amie More

Excellent service the only I don’t like is we need a password for submit this review password for submit this review More

The dealership was very clean and was a nice location. Service was quick and efficient. Service was quick and efficient. More

Galo is exceptional. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxxx More

It was a pleasure working with Haybert he's very professional and attentive. Very knowledgeable professional and attentive. Very knowledgeable More

Service took way longer than expected and vehicle was not delivered on scheduled time. Waiting time was endless from the beginning to the end. delivered on scheduled time. Waiting time was endless from the beginning to the end. More

Car servicing is actually something I look forward to! Isn’t that crazy! I’m treated like I’m special, my car is takeken care of, I get a video of the inspection, I get a ride to and from, AND when I pi Isn’t that crazy! I’m treated like I’m special, my car is takeken care of, I get a video of the inspection, I get a ride to and from, AND when I pick up my car, it has been cleaned!❤️❤️❤️ More

I have very bad experience this time. After keeping the car for a week it was returned without fixing the problem. They never returned my messages. After keeping the car for a week it was returned without fixing the problem. They never returned my messages. More

Excellent service. Not sure why carwash was not included this time. I'll make sure to remind next year. Not sure why carwash was not included this time. I'll make sure to remind next year. More

The gentlemen who got me started was very helpful and communicated the process very well. Things started off positive, but after over 3 hours of waiting for the oil change to conclude, I had to initiate communicated the process very well. Things started off positive, but after over 3 hours of waiting for the oil change to conclude, I had to initiate contact with the service team to inquire about the status of my car. It seems like the communication broke down somewhere in the process because I was told the service had been completed. I then had to wait an additional 10-15 minutes for the carwash. I'd come back in for another try in the future, but currently, I would not feel comfortable recommending this service center. The team was personable and pleasant, but communication (particularly at the end of the process) is very important and I left feeling a bit disappointed with the experience. More