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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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May 22, 2023

BMW is really fancy. I couldn't believe that they had the technician take a descriptive video of all of the issues with the tire and breaks. thank you so much. More

by veronica.cato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Petrosian
May 22, 2023

John was extremely helpful and friendly. He will be my new service person. Thank you More

by Princesspatel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vazquez
May 22, 2023

Quick and easy service , Uber was called to give me a ride home while my car was being worked on More

by tmounyvong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Henry Burmayan
May 20, 2023

Worst BMW Service Department. Worst Service Manager, Advisor Galo. Bad experience overall. Will not be returning here. More

by Emben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Galo Mora
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

It was OK I need to get more information about the heated seats don’t get hot stereo. Sounds like junk. More

by tombl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Easy and clear dealing with recall repair. Friendly and prompt service, would recommend working with them More

by eric@dsharc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Excellent service and in timely manner. Haybert Davtian was my service provider and he was very knowledgeable, helpful and professional. He made sure all customers needs were met. I will de More

by Asatryan80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haybert Davtian
May 15, 2023

The service was great, very professional and efficient. Good quality of service and I would recommend it ti everyone. More

by Sako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
May 12, 2023

Just a good experience, communication was great as to status of the vehicle. The issue was explained and all the information was good. More

by pv91201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in Service
May 12, 2023

Señor Galo una finísima persona el viejon , Servicio chingon y la atención son unas riatas gracias , More

by El jabali 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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