Pacific BMW - Service Center

Worked with Service Advisor Manny Cruz to drop my car off for scheduled maintenance as my SA, Marco Fausto, was off that day. Manny was great to work with and the service team provided a nice video showing for scheduled maintenance as my SA, Marco Fausto, was off that day. Manny was great to work with and the service team provided a nice video showing my car and the work they were going to perform. Got it all completed as scheduled and I picked it up quickly, all washed and ready, from Marco the following day. More

Thanks to Amie I always come back to Pacific BMW. Everything is always perfect. A++++ every time Everything is always perfect. A++++ every time More

Unpleasant dealership very harsh not welcoming scratched my car and won’t take blame and did not promise to do what was said to be done my car and won’t take blame and did not promise to do what was said to be done More

Excellent service. Very caring and helpful staff thank you very much for quick service a…… Very caring and helpful staff thank you very much for quick service a…… More

My experience was not favorable and I would not use Pacific BMW in the future. Pacific BMW in the future. More

Marco was very helpful, unfortunately the initial repair wasn’t complete , so I needed to return my car to complete the repair. wasn’t complete , so I needed to return my car to complete the repair. More

Fast service, fair price, honest assessment of what was needed for my BMW 230 i needed for my BMW 230 i More

Excellent customer service and very fast! Love the loaner process as well and how east it is. Love the loaner process as well and how east it is. More

Was upfront about the issues concerning my vehicle, and exceeded my needs by ensuring my vehicle would be given back to me same day. exceeded my needs by ensuring my vehicle would be given back to me same day. More

Very professional and kind staff. Completed work on time. My favorite BMW service center. My next car will come from Pacific BMW Completed work on time. My favorite BMW service center. My next car will come from Pacific BMW More