Pacific BMW - Service Center

Great Experience. Super satisfied with the gentleman who helped me out with all detail I need. Hybert is the best. BMW must have more employee like him to I Prove the Super satisfied with the gentleman who helped me out with all detail I need. Hybert is the best. BMW must have more employee like him to I Prove the expertise of it’s team more More

Verry organize and efficient car dealer. I will definably recommend to my friends and family. I will definably recommend to my friends and family. More

Great customer service! Amie is great to work with and super responsive. The video review from the technician working on the car is very appreciative. And most grateful for Amie is great to work with and super responsive. The video review from the technician working on the car is very appreciative. And most grateful for the loaner. More

I am very disappointed the scratched my car it’s two weeks still do not fix my car weeks still do not fix my car More

Great customer service ! From the service advisor to the representative handling the loaner vehicle. They are all polite!! From the service advisor to the representative handling the loaner vehicle. They are all polite!! More

Organized Helpful Understanding Staff well prepared to explain and provide necessary guidance and support Professional explain and provide necessary guidance and support Professional More

Everyone was friendly and professional. Manny was patient and answered my questions about my x5 thoroughly. Overall a great experience. Manny was patient and answered my questions about my x5 thoroughly. Overall a great experience. More

Henry is a very reliable service representative. He communicates well by providing me my car's status. He made sure my loaner car is ready when I arrived at the dealership. He communicates well by providing me my car's status. He made sure my loaner car is ready when I arrived at the dealership. More

Amie is fabulous ~ excellent customer service . .. quick response ... detailed and always friendly ... Thank you very much .. quick response ... detailed and always friendly ... Thank you very much More

I was very surprised by the fact that the $245 inspection fee is not deducted from the service fee. The definition of gouging, in my humble opinion. fee is not deducted from the service fee. The definition of gouging, in my humble opinion. More