Pacific BMW - Service Center

Professional, Friendly, ready on time. This service department is big selling point why I trade with BMW This service department is big selling point why I trade with BMW More

Great quick efficient service. Thank you Jose I appreciate your help. Until next time. You were very professional Thank you Jose I appreciate your help. Until next time. You were very professional More

Overall GREAT service by Nelli who sold us the car. Great service by John at the service center. However, my car has been parked at the service center longer than it has been parked at my house. Per la Great service by John at the service center. However, my car has been parked at the service center longer than it has been parked at my house. Per last inspection, part needs to be ordered (which is back order) and it will take several weeks for the part to arrive. I was told that it may take weeks or months. I have to pay my payment and unknown how long my car will be at the service center. BMW needs to order my same exact package or fix my car ASAP. Not my problem, you guys sold me a car with issues. More

Excellent and timely service. Marco is outstanding. I am completely satisfied with my experience. Thank you! Marco is outstanding. I am completely satisfied with my experience. Thank you! More

Very professional, fast and efficient. Csr was knowledgeable, loaner vehicle was available. Overall I was very satisfied. Csr was knowledgeable, loaner vehicle was available. Overall I was very satisfied. More

Did the required job, but customer service was terrible and very slow. Car left with trouble on the sunroof and the follow-up quality is very poor. and very slow. Car left with trouble on the sunroof and the follow-up quality is very poor. More

Thank you for Very nice and fast customer service also reminding me for the service that was due. reminding me for the service that was due. More

Manny was great and the staff was very welcoming and friendly from start to finish. friendly from start to finish. More

Galo is always excellent and looks for any service coupons available. Work is always done at the time promised coupons available. Work is always done at the time promised More

Marco was excellent, as usual. Responsive, clear, efficient. The loaner office was a bit odd. We should be notified IN ADVANCE of arrival of the need for a declarations page. Responsive, clear, efficient. The loaner office was a bit odd. We should be notified IN ADVANCE of arrival of the need for a declarations page. Prices are much too high! More