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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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August 01, 2023

Pacific BMW always been preferred and number 1 selection for me if ever I need to service my BMWs. All advisers are very professional, friendly and humble. I always ask for a loaner and they always have it More

by Mikayel Soghomonyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isam Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Karimyance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelli Baghdasaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Henry Burmayan
July 31, 2023

Excellent service, and I appreciate the sincere advice from my service advisor. The service relationship is part of my loyalty to BMW. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

I purchased my first BMW from Pacific BMW 28 years ago. Galo has been my service representative for more than 20 of those years. He is simply “the best” service representative that I have ever worked with More

by BLACKMOREMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Pleasant and spacious. Clean and uncluttered. Professional and eager to please. Needs more stocked merchandise in every size. Thanks. More

by FERDIPUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

I had a great experience. My appointment was at 7:30 am, and I was nervous when I arrived because there was already a line (Everyone had the same idea and showed up early), b More

by Nicholas Caprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haybert Davtian
July 27, 2023

Thank you for helping with my car everyone has always been lovely personable to help and go out of there way to get my car back on track i was in an accident recently and the W collision area took great More

by broomhilda8842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Henry Burmayan
July 26, 2023

Great ser vice that the pacific b m w dealer showed me eveeythibg was fast !! More

by ghazaryangor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannesa
July 24, 2023

Dealer and Service was organized and well structured, work performed was efficient, and above expectations More

by n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Ms. Gasabyan, was very professional and cooperative in guiding through the process and providing with valuable advises in the process of decision making for the repair as well as purchasing additional cov More

by Vanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Understandable and helpful specialist. Gave me correct and useful information about my car service need. More

by shujianliang
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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