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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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August 22, 2024

Galo is an amazing service rep. He makes sure to capture all your concerns and get them resolved properly. More

by lizusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Very helpful & great customer service. All the service department employees were very nice & helpful especially Anais Petrosyan More

by KOOKLLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaeis Petrosian
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Work performed promptly and accurately, with good communications throughout the process. Check in and check out processes particularly fast and smooth. More

by graham.allan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

only concern my BMW app still shows that the service is needed & I asked b4 i left about it and they said it would clear automatically but it hasn't - but the speed of service, communication level, and car More

by sm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Very Professional Service. That’s why I always go back for service on my 320i. More

by PHILIPHLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Excellent speedy service! My service advisor is knowledgeable and professional. I always go to pacific bmw and very satisfied as always. More

by KRISTINASARDAROVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Galo was great to work with and very professional from start to finish. I hope I don't have to bring my car in for any type of service but if I do, I will prefer to work with Galo Mora only. More

by SCOTT@SNATRANSINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Ben was professional, friendly and provided great service. After having some issues at a previous BMW service center i was very happy to receive great service at Pacific. Was so happy to have my ca More

by SUNNYPARK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

The Service Department at Pacific BMW is always on point. My advisor, Manuel Cruz, was friendly and professional and looked after me and my vehicle with care. It's always a pleasure taking my car in for serv More

by jxbbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Excellent service as usual, I have been a customer for over 15 years never had issues. More

by harmikstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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