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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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August 26, 2023

Henry is amazing ! !! I have been working with him for many years on my numerous cars, and he is the best person to work with !!! More

by Bijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
August 25, 2023

Helpful Service Marco and other staff were helpful fixing the problem in timely and professional mater. More

by mlouss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

I have been dealing with Manuel Cruz for many years as he is the only advisor my family and I go to. He is very approachable, extremely knowledgeable, professional, honest and always treats my family and I w More

by donanihomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

It is very good dealership. Gali Amira was very nice and professional staff. I liked Pacific BMW More

by Zohrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Galo is the best in the business. The dealership is responsive and provides excellent service. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Benjamin Aguirre is the best service advisor. Ben went above and beyond to help Me with My M5 service needs. Strongly recond this Service Center Ask for Benjamin, He is the Best. Thank You More

by Ruzo2018@1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Aguirre
August 22, 2023

-The estimated Wait time was not accurate -my request to help updating software was ignored - was not getting updates as last time and when I called couldn’t reach - had to pick up car after working hou More

by Ahmed Youssef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
August 21, 2023

They fit me in for a same day appointment, were friendly, and had my car back to me quickly! More

by BROOKLYN_177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa in the Service Department
August 19, 2023

Great dealership. Best about it is the service tech that helps me, Jesus. Super friendly and knowledgeable. More

by sseneker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Quezada
August 16, 2023

Service is easy and efficient and early operating hours are appreciated. Galo is exceptional and I know it will be a good day when he's assigned to my service. More

by bboyle8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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