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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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October 02, 2023

Anaeis Petrossian was very professional in handling the issue with my BMW 550. I would definitely use her expertise again when the need arises. More

by newbauer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaeis Petrossian
October 02, 2023

Great customer service, my issue got fixed he was on top of everything, thanks. W More

by zhiroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevak Adamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Oganesyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Wonderful service every time I go they go above and beyond to help my family. More

by NINA8412004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan
September 30, 2023

Best dealer! Customer service, communication, and turn around time! Always a pleasure and pleasant experience! More

by EvanaGrigorian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Oganesyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pasquale Teta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Grigorian, Gilbert Pogosyan, Henry Burmayan
September 29, 2023

Manny immediately understood what my vehicle needs were and simply took care of the problem. I believe Calvin Yun was my tech and he got it done quickly. Thank you, Calvin and Manny. More

by ED54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Yun
September 28, 2023

Our Service advisor took the time to listen to our concern and was able to resolve the issues. Thank you. More

by SVH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Thank you for diagnostics, repair of my iX. This was a tricky & difficult fix but was done in a timely manner. More

by donaldibrown
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Pacific BMW is a great dealership. Bringing my car in for service is positive from the greeters to the service representatives to the waiting area. Everyone is friendly and makes it a More

by MEQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Galo Mora, the cleaning lady who never stops working with a smile
September 26, 2023

everything was fine and got my car back on time and everyone was very polite. More

by raeann0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Service quality and experience seems to have gotten better. This is good and hope to and see more improvements. More

by ferrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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