Pacific BMW - Service Center

Amie is the best she’s very kinde and knowledgeable thank you very much I will come back to this dealership again. you very much I will come back to this dealership again. More

Great service, This is what all the BMW dealers service should be like, from making the appointment to my service adviser, everything was absolutely great. I used to take my car to the Monrovia BMW for se should be like, from making the appointment to my service adviser, everything was absolutely great. I used to take my car to the Monrovia BMW for service, I would never step foot in Monrovia BMW again. More

Bejamin Aguirre is the best srvice advisor, He was very helpful in provideing me updates and explaining everything. helpful in provideing me updates and explaining everything. More

For me, Amie Gasabyan is the face of Pacific BMW. She ALWAYS takes good care of me when it is time for service. Thank you, Amie. She ALWAYS takes good care of me when it is time for service. Thank you, Amie. More

Nice customer service❤️ Very polite❤️ Thsnk u Henry You are The Best🙌👍,I’ve been very happy with Stuff. Thank you 🫶 are The Best🙌👍,I’ve been very happy with Stuff. Thank you 🫶 More

This is first time I used this dealer for service This dealership is excellent very good customer service I am very happy thanks dealership is excellent very good customer service I am very happy thanks More

Dealership provides excellent service. The loner car they have me is better than my own. The loner car they have me is better than my own. More

Charges keeps on changing and inconsistent. I have fixed this leaking coolant every year with this dealership from the month that I purchase this car from them. They can’t seem to fix the issue I have fixed this leaking coolant every year with this dealership from the month that I purchase this car from them. They can’t seem to fix the issue. I even purchased an extended warranty but they seem to find another way to charge me off my extended warranty. Just not satisfied with the ongoing issue. Seems like I need to keep on coming back for the same part of my motor every year and I suppose to be ok with it. They have replaced this part about multiple times to the life of my car. I bought this brand new and it’s been leaking since a month after my purchase. It don’t make sense and I need to beg them to hear me out. I ask for the service manager and did not get a chance to talk to anyone. A person named Jennifer, so supposed to be client relation was not helpful and actually rude. I won’t recommend this service to anyone and this is the last time they’re taking my business. More

She was very patient and helpful she helped me set up my phone which connected with car set up my pon phone which connected with car set up my pon More

Mechanical work and technical staff members were fine but the advisor was rude and unprofessional. Can’t get eyes off of the phone. Impolite. the advisor was rude and unprofessional. Can’t get eyes off of the phone. Impolite. More