Pacific BMW - Service Center

Manuel at service dept was excellent and specially very knowledgeable. He explained all the details need to be done. knowledgeable. He explained all the details need to be done. More

Excellent service Customer service very helpful and professional No wait for the loaner vehicle. Super professional No wait for the loaner vehicle. Super More

Amie has been my advisor for years and she is just the best. Scheduling an appointment is easy and uploading any required documents is also easy. best. Scheduling an appointment is easy and uploading any required documents is also easy. More

Same Quality service as expected. Wish there was a better system for pickup after service. Wish there was a better system for pickup after service. More

Amie is the reason I come to this location for servicing my car! She is wonderful! I can count on her for keeping my car in the best running condition. She is professional and friendly. my car! She is wonderful! I can count on her for keeping my car in the best running condition. She is professional and friendly. More

It was great service as always. Especially service depart Venessa Happy to work w/ her as always Especially service depart Venessa Happy to work w/ her as always More

I’ve had courteous service and kept abreast of the work being done on my car. being done on my car. More

Did good job repairing the problem; however I wished they provided a loaner car, because it took 6 days for the repair work to be completed. I was without a car during that period. provided a loaner car, because it took 6 days for the repair work to be completed. I was without a car during that period. More

This dealership Not professional at al made me wait for one month have no results one month have no results More

I took my car in two months ago to have the oil changed which I had prepaid, the tech told me that the brake oil needed to be changed, never told me the price until I was ready to pick up the car, come to which I had prepaid, the tech told me that the brake oil needed to be changed, never told me the price until I was ready to pick up the car, come to find out they did not change the oil, since there was $277.00 in brake oil change, I've been disappointed in Pacific BMW, I even to the service mgr, total waste of my time More