Pacific BMW - Service Center

Ben was very pleasant to deal with. He was knowledgeable, informative and always kept me posted. He was knowledgeable, informative and always kept me posted. More

They gave us a loaner and resolved the issues with our 2018 BMW. Even sent us a video explaining what was done. Good communication through text- saved us time instead of having to play phone tag. 2018 BMW. Even sent us a video explaining what was done. Good communication through text- saved us time instead of having to play phone tag. More

Great service provided - service consultant was super helpful and so was access to the dealership helpful and so was access to the dealership More

Service advisor left without letting me know he is leaving for day. I stood in front of the advisor office not knowing he has left. When I got there he was at the office and greeted me but then he was leaving for day. I stood in front of the advisor office not knowing he has left. When I got there he was at the office and greeted me but then he was no whefe to be dound and left me stranded. More

I purchased my car new form Pacific BMW in 2001 and have been a satisfied customer for the past 23 years. Galo has been my Service Advisor for the past 10 years and has always been great! been a satisfied customer for the past 23 years. Galo has been my Service Advisor for the past 10 years and has always been great! More

Poor communication. Time delay to inspect vehicle. Issue still remains over price parts….. Definitely not the same department last time I was there. Unfortunately I w Time delay to inspect vehicle. Issue still remains over price parts….. Definitely not the same department last time I was there. Unfortunately I will not be returning for any vehicle repairs or PM… More

Pacific BMW is one of the best BMW dealers in Southern California as it relates to service, in stock vehicles and pricing. I don’t live in Glendale but all my BMWs are purchased and serviced at Pacific BM California as it relates to service, in stock vehicles and pricing. I don’t live in Glendale but all my BMWs are purchased and serviced at Pacific BMW More

Exceptional service and excellent customer care and knowledgeable advice plus loaner car made for a most convenient service. knowledgeable advice plus loaner car made for a most convenient service. More

Ben was a pleasure to work with during my maintenance appointment. He explained everything with a smile and went above and beyond! appointment. He explained everything with a smile and went above and beyond! More

It was super fast service and I have been customer more than 15 years but they never have been disappointed me. than 15 years but they never have been disappointed me. More