Pacific BMW - Service Center

Checkup Gold Easily made appointment for routine service check-up on my new car. Service writer was both efficient and friendly. Loaner car was great - May con Easily made appointment for routine service check-up on my new car. Service writer was both efficient and friendly. Loaner car was great - May consider replacing our Porsche Macan with new X3 or X5. More

Great Service Aime is fantastic to work with, very professional and efficient. She gave me an appointment quickly, provided transportation to and from home and gave Aime is fantastic to work with, very professional and efficient. She gave me an appointment quickly, provided transportation to and from home and gave me a detailed assessment of my vehicle More

Great service center I've had BMW's for 30 years and only recently started using Pacific BMW for service. Absolutely great team and the best I've seen from any BMW servic I've had BMW's for 30 years and only recently started using Pacific BMW for service. Absolutely great team and the best I've seen from any BMW service center. Very customer focused and great communication. More

BMW Maintenance /Service They offered excellent service by providing me a loaner while my car is on service. They also provided updates on the status of service and when my c They offered excellent service by providing me a loaner while my car is on service. They also provided updates on the status of service and when my car will be done and be ready for pick-up. The dealership particularly the service department have a good system in place, thus making it easy for customers to drop-off and pick-up their cars when it's already ready. More

Great Service ! I'm always happy to deal with Gilbert Pogosyan and the crack Service crew at Pacific BMW, I've been going to them for six years now, Great people and I'm always happy to deal with Gilbert Pogosyan and the crack Service crew at Pacific BMW, I've been going to them for six years now, Great people and great service !! More

Flawless Service! Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert! More

Very satifying. The BMW I have now is my third one since 1987. When I have had my vehicles serviced I have been very satisfied. My last service visit in March of 2017 The BMW I have now is my third one since 1987. When I have had my vehicles serviced I have been very satisfied. My last service visit in March of 2017 what I expected of Pacific BMW. Ms. Amie Gasabyan was my service advisor who I always have a pleasure working with. She is professional, always keeps me informed, and provides courteous and efficient service. More

Professional, knowledgeable Car accident 4 days before moving out of state. Demanded that car be brought to Pacific BMW for correct repairs. Now 7 weeks later the car is on a tru Car accident 4 days before moving out of state. Demanded that car be brought to Pacific BMW for correct repairs. Now 7 weeks later the car is on a truck headed to my new home in Wisconsin. Repairs did not take 5 months as another i3 driver experienced with another dealership. When you want the initial sale to be painless and expedient, when you want that sudden emergency repair to be handled with precision you will call Pacific BMW. Thank you More

Great Dealership Great dealership with friendly, personable, and attentive team members. The look and feel of the place is very open and friendly. Good WiFi connectivi Great dealership with friendly, personable, and attentive team members. The look and feel of the place is very open and friendly. Good WiFi connectivity, tasty snacks and drinks while one waits. More

Excellence in Service Service is prompt, personnel are very courteous and helpful. I'm happy that there's already a lounge /waiting area compared to before that client wai Service is prompt, personnel are very courteous and helpful. I'm happy that there's already a lounge /waiting area compared to before that client wait at the curbside bench. Excellent improvement. More