Pacific BMW - Service Center

Great Job Pacific BMW is great to deal with! I loved that they sent a video of my car when the work was done. They do a great job! Pacific BMW is great to deal with! I loved that they sent a video of my car when the work was done. They do a great job! More

it was not repaired and really bad service. Staff name is Marco Sausto. He is very rude and no responsibility. My car is squeaking noise brakes everyday. It was not repaired. even getting Staff name is Marco Sausto. He is very rude and no responsibility. My car is squeaking noise brakes everyday. It was not repaired. even getting more noise. I visited again and asked him to repair but he denied. even if he doesn't want to listen and figure it out. He only saying "it is normal, all bmw car have squeaking noise" I will never go this place. More

Service was great. Have been there a few times to get cars serviced over the years and have always been satisfied. Service advisor was very professional, as they all ar Have been there a few times to get cars serviced over the years and have always been satisfied. Service advisor was very professional, as they all are. Thanks again for the smooth ride. More

Service for Repeat Issue Brought the car back in for the same issue I had a week before. Amie is great and understanding and got me a loaner and took them about a week to fix Brought the car back in for the same issue I had a week before. Amie is great and understanding and got me a loaner and took them about a week to fix the car. More

Very friendly and accommodating staff Very friendly staff. They addressed my car issue accordingly.. although I didn’t get my car on time i still think they deserved the rating.. Very friendly staff. They addressed my car issue accordingly.. although I didn’t get my car on time i still think they deserved the rating.. More

Excellence is everywhere! It was December 26, I had a flat tire and because an i3 requires a special. Tire, I had to bring it in for services.not only did I get same day servi It was December 26, I had a flat tire and because an i3 requires a special. Tire, I had to bring it in for services.not only did I get same day service and a loaner, everyone greeted me with a smile and treated me like a queen. Thank you to everyone who worked on my car and had a great attitude. More

Service department Gilbert is always awesome! Excellent service always keeping me posted with what works need to be done. Goes the extra mile to help clients. I drive fr Gilbert is always awesome! Excellent service always keeping me posted with what works need to be done. Goes the extra mile to help clients. I drive from Beverly Hills to go to Glendale. Had really bad service from Beverly Hills bmw many times and switch to pacific bmw and was the best choice I ever made. More

Service Top service! Been buying cars from Pacific Bmw since year 2000. Treated me like family. Came in for a warranty repair and I was attended promptly. Top service! Been buying cars from Pacific Bmw since year 2000. Treated me like family. Came in for a warranty repair and I was attended promptly. More

Great Service all around Narek the service advisor was wonderful. Took care of all the needs and gave the car back just as promised with everything taken care of Narek the service advisor was wonderful. Took care of all the needs and gave the car back just as promised with everything taken care of More

Seamless I wanted to have an oil change and air filter replacement done out of regular service schedule, Narek didn't object and made it happen at a friendly c I wanted to have an oil change and air filter replacement done out of regular service schedule, Narek didn't object and made it happen at a friendly cost. Everything else was done "as if": car was clean and timing observed. Haven't been at Pacific for awhile and was impressed! More