Pacific BMW - Service Center

Excellent service Fast and great service. Narek was my service guy and he went above and beyond to make it faster as there was a long wait that day. Fast and great service. Narek was my service guy and he went above and beyond to make it faster as there was a long wait that day. More

My Last Visist 2018 Recall The Service Department at Pacific is Great always has been as long as I have been going. The Issue and the remaining issue is still the (The Repair Te The Service Department at Pacific is Great always has been as long as I have been going. The Issue and the remaining issue is still the (The Repair Techs) and at time the very poor service. I when in for a recall service and when the work was done (as stated by the the techs) the work was not checked because the unit did not work as it did when I brought it in. I had to turn around and bring it back and wait around 1 hour for them to fix what every they did not fix the first and did (not test their repair) when they (the techs) where done. (Pacific needs to have better overview and one on one talks with all the techs and not just working on car to get a pay check yes I know the more cars you do the more money they (techs) make. More

Great Job Pacific BMW is great to deal with! I loved that they sent a video of my car when the work was done. They do a great job! Pacific BMW is great to deal with! I loved that they sent a video of my car when the work was done. They do a great job! More

it was not repaired and really bad service. Staff name is Marco Sausto. He is very rude and no responsibility. My car is squeaking noise brakes everyday. It was not repaired. even getting Staff name is Marco Sausto. He is very rude and no responsibility. My car is squeaking noise brakes everyday. It was not repaired. even getting more noise. I visited again and asked him to repair but he denied. even if he doesn't want to listen and figure it out. He only saying "it is normal, all bmw car have squeaking noise" I will never go this place. More

Service was great. Have been there a few times to get cars serviced over the years and have always been satisfied. Service advisor was very professional, as they all ar Have been there a few times to get cars serviced over the years and have always been satisfied. Service advisor was very professional, as they all are. Thanks again for the smooth ride. More

Service for Repeat Issue Brought the car back in for the same issue I had a week before. Amie is great and understanding and got me a loaner and took them about a week to fix Brought the car back in for the same issue I had a week before. Amie is great and understanding and got me a loaner and took them about a week to fix the car. More

Very friendly and accommodating staff Very friendly staff. They addressed my car issue accordingly.. although I didn’t get my car on time i still think they deserved the rating.. Very friendly staff. They addressed my car issue accordingly.. although I didn’t get my car on time i still think they deserved the rating.. More

Excellence is everywhere! It was December 26, I had a flat tire and because an i3 requires a special. Tire, I had to bring it in for services.not only did I get same day servi It was December 26, I had a flat tire and because an i3 requires a special. Tire, I had to bring it in for services.not only did I get same day service and a loaner, everyone greeted me with a smile and treated me like a queen. Thank you to everyone who worked on my car and had a great attitude. More

Service department Gilbert is always awesome! Excellent service always keeping me posted with what works need to be done. Goes the extra mile to help clients. I drive fr Gilbert is always awesome! Excellent service always keeping me posted with what works need to be done. Goes the extra mile to help clients. I drive from Beverly Hills to go to Glendale. Had really bad service from Beverly Hills bmw many times and switch to pacific bmw and was the best choice I ever made. More

Service Top service! Been buying cars from Pacific Bmw since year 2000. Treated me like family. Came in for a warranty repair and I was attended promptly. Top service! Been buying cars from Pacific Bmw since year 2000. Treated me like family. Came in for a warranty repair and I was attended promptly. More