Pacific BMW - Service Center

First serive scheduled on a new vehcile Brought my 2018 X5 in for the first oil change. Everything was good. I used the complimentary Uber to come and go to the dealership while they did the Brought my 2018 X5 in for the first oil change. Everything was good. I used the complimentary Uber to come and go to the dealership while they did the service. More

Galo really took care of my car I think Pacific BMW is the best dealer in town. I have been to all the other ones...because I've owned BMW's for many years...and by far Pacific is t I think Pacific BMW is the best dealer in town. I have been to all the other ones...because I've owned BMW's for many years...and by far Pacific is the best. Thanks so much to Galo at Pacific...and the whole team at Pacific for taking care of my little car! More

A class operation Exceptional service. The workmanship at the highest, most dedicated level. The entire center operates with the highest standards of professionalism. E Exceptional service. The workmanship at the highest, most dedicated level. The entire center operates with the highest standards of professionalism. Extremely well-trained and service-oriented staff. Gives me great confidence that my car is in great hands. My service consultant, Gilbert, is a true professional. More

good service and kindness Every time every body good service. especially Ms. Amie is perfect support! she was detail check up and good follow up. loaner car service is also Every time every body good service. especially Ms. Amie is perfect support! she was detail check up and good follow up. loaner car service is also very good! thanks More

.Happy! Everyone was efficient and eager to please. Since I waited, my Service Advisor, Galo Moro requested quick service and it only took one hour and a hal Everyone was efficient and eager to please. Since I waited, my Service Advisor, Galo Moro requested quick service and it only took one hour and a half. When talking to friends and family, I will be sure to praise Pacific BMW. More

DANNY IS GREAT REALLY TAKES CARE OF YOU BECAUSE I HAVE BEEN WITH BMW FOR OVER 15 YRS. AND HAVE ALWAYS BEEN TREATED VERY WELL. I WOULDNT GO ANYWERE ELSE. I RECOMMENED PACIFIC BMW TO ANYONE LO BECAUSE I HAVE BEEN WITH BMW FOR OVER 15 YRS. AND HAVE ALWAYS BEEN TREATED VERY WELL. I WOULDNT GO ANYWERE ELSE. I RECOMMENED PACIFIC BMW TO ANYONE LOOKING TO BUY OR LEASE. More

Excellent Service Pacific BMW provided me excellent service. Not only were they accommodating to my schedule, but they found an I wasn’t aware of and promptly correct i Pacific BMW provided me excellent service. Not only were they accommodating to my schedule, but they found an I wasn’t aware of and promptly correct it. I appreciate Pacific BMWs service and will definitely be returning. More

Annual Service The facility is very busy and needs to plan for this better. My appointment was at 10:45 am and I got out with a Loaner (that was covered in dirt both The facility is very busy and needs to plan for this better. My appointment was at 10:45 am and I got out with a Loaner (that was covered in dirt both inside and outside) at 12:15 pm - waiting an hour and a half is bit too long. My service advisor stayed continuously in touch with me which I appreciate and did her best to make this as smooth as possible. More

Great customer service He didn’t make me wait for a long time he sent me a text to see what was going on with the car , he is really good at what he does.. exelent experienc He didn’t make me wait for a long time he sent me a text to see what was going on with the car , he is really good at what he does.. exelent experience.. More

Thank you Service technician was very nice and professional. Ami expedited the process and communicated effectively. The uber ride to and from the dealership Service technician was very nice and professional. Ami expedited the process and communicated effectively. The uber ride to and from the dealership was excellent and timely. More