2,937 Reviews of Pacific BMW - Service Center
Gilber is the man I really appreciate Gilbert and the rest of the staff at this Bmw location I was treated with the most upmost respect that a person can ask for I really appreciate Gilbert and the rest of the staff at this Bmw location I was treated with the most upmost respect that a person can ask for More
Great service Excellent customer service and great communication. Narek Petrossian Is always on top of his game making sure everything is taking care of. I highl Excellent customer service and great communication. Narek Petrossian Is always on top of his game making sure everything is taking care of. I highly recommend this service center. More
Amazing Service from beginning to end. I can always count on exceptional and amazing service from Amie and the team at Pacific BMW when it comes to my 2009 135i coupe service and maintenanc I can always count on exceptional and amazing service from Amie and the team at Pacific BMW when it comes to my 2009 135i coupe service and maintenance needs. More
Easy breezy. Clean, well-lit palace of automotive excellence. Upon entering, you definitely know that your money is paying for all this: gleaming, stylish faciliti Clean, well-lit palace of automotive excellence. Upon entering, you definitely know that your money is paying for all this: gleaming, stylish facilities, shiny new loaner cars, bright, smiley people. Everyone is happy, here. It's like a wealthy Disneyland for autophiles. More realistically: they do a really good job in the service department, and they take care of their clients. You just gotta pay for it, which is par for the course. More
Quick and easy ! That’s all! In and out fast Good communication Good service Good follow up Friendly and answer questions about my service. Thank you! ! That’s all! In and out fast Good communication Good service Good follow up Friendly and answer questions about my service. Thank you! More
touched basis with all requirements for my vehicle’s service narek was amazing and helpful as usual with helping me fulfill all needs and questions i had towards my car. he is always an exceptional car service p narek was amazing and helpful as usual with helping me fulfill all needs and questions i had towards my car. he is always an exceptional car service professional and never fails to leave me satisfied. More
5 series service Manny Cruz, my service advisor, was very good at getting everything I need done at a reasonable price given the issues. Also I had a nice new bmw ser Manny Cruz, my service advisor, was very good at getting everything I need done at a reasonable price given the issues. Also I had a nice new bmw service loaner while waiting. More
Terrible service, per usual Very unpleasant, rude environment. This dealership does not make their customers feel cared for- most employees I have worked with have no problem bei Very unpleasant, rude environment. This dealership does not make their customers feel cared for- most employees I have worked with have no problem being blatantly rude to customers. More
Routine service ran 45 minutes - 1 hour late I got to the service appointment 20-30 minutes early. The 2-hour oil change service ran 45min-1 hour late. That pushed my schedule back and made me I got to the service appointment 20-30 minutes early. The 2-hour oil change service ran 45min-1 hour late. That pushed my schedule back and made me late for my afternoon appts. More
Fantastic! From start to finish, Manny was excellent to work with. Amazing in fact! My 2019 BMWX3 had extensive rodent damage under the hood...the engine light From start to finish, Manny was excellent to work with. Amazing in fact! My 2019 BMWX3 had extensive rodent damage under the hood...the engine light kept coming on and was running hot and the fan was over working. He kept in touch along the way! Thanks Manny! You are the best! More