Pacific BMW - Service Center

Quick and painless I liked it, drove in. Got my oil changed. Got out. Quick , easy and painless. The waiting area was so comfortable I was falling asleep. I liked it, drove in. Got my oil changed. Got out. Quick , easy and painless. The waiting area was so comfortable I was falling asleep. More

Quick turn around, Good Communication My experience at Pacific BMW was very positive. They fixed the nav screen on my leased X1 in 2 days. I got a 2019 X1 loaner to use while they fixed my My experience at Pacific BMW was very positive. They fixed the nav screen on my leased X1 in 2 days. I got a 2019 X1 loaner to use while they fixed my vehicle. The tech texted me a video diagnostic of my car and let me know what was happening. The dealership texted me when it was ready and I texted ahead of time to let them know to have my car waiting when I arrived. They did. Pickup was fast and easy. More

The best BMW dealer Very good service Gilbert Pogosyan was very helpful and very professional I dropped off my car and picked it up in the same day thank you Very good service Gilbert Pogosyan was very helpful and very professional I dropped off my car and picked it up in the same day thank you More

Tune up The service finished in a day. When I pick-up my car, it was waiting for me. They gave me a new driver floor mat that was affixed to the floor. For th The service finished in a day. When I pick-up my car, it was waiting for me. They gave me a new driver floor mat that was affixed to the floor. For that alone I was very grateful. More

My experience is great!! Everything was great! My car service was great and the service I received from the advisor, Gilbert Pogosyan excelled my expectations. Sevak Adamyan Everything was great! My car service was great and the service I received from the advisor, Gilbert Pogosyan excelled my expectations. Sevak Adamyan, also was very helpful. Thank you again for making my experience with BMW a great one. More

Worst customer experience This is the 2nd time that the car stayed for more than 5 days with them. Still the same problem persists and same bad customer service. It's so hard t This is the 2nd time that the car stayed for more than 5 days with them. Still the same problem persists and same bad customer service. It's so hard to get in touch with their service agents to hear any updates. It's been more than a week now since they have the car and there's still no clear diagnosis provided to us. More

Great service As usual Bmw was awesome. Henry was efficient and thorough. This is why we continue to go back to Pacific BMW and will continue too in the future. As usual Bmw was awesome. Henry was efficient and thorough. This is why we continue to go back to Pacific BMW and will continue too in the future. More

Flawless The pacific bmw team made my experience a flawless one. I couldn’t have asked for anything more. Everything took very little time out of my day. That The pacific bmw team made my experience a flawless one. I couldn’t have asked for anything more. Everything took very little time out of my day. That is as efficient as a service appointment can be. Thank you all. More

Love working with Galo My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pa My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pacific BMW. More

Excellent This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very ha This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very happy with the service. More