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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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December 18, 2023

Always Great Service! This was a little different as it was a service to install custom items on my new car. Patrick Hammer - "Sales Person Extraordinaire" facilitated More

by Pam17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hammer
December 16, 2023

Great service and management, fast and friendly customer service. Lots of inventory to select and great environment More

by ABANDARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevak Adamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Dagbashyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelli Baghdasaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Choe
December 12, 2023

Excellent customer service and the service writer is very attentive and knowledgeable, I will continue to use this service department for future work. More

by MARIAKEVIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
René Jr López, Vanessa Vásquez
December 11, 2023

I was a little early but they were able to accommodate me. Mauricio was efficient and kind enough to call an Uber for my trips back and forth. My BMW was completed quicker than I was originally estimated! More

by VINCENT14
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarenga
December 11, 2023

Marco was excellent in serving my needs and taking care of the annual maintenance! Thank you More

by dkawamura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

I got very good experiance at bmw . Thank to service advisor Amie for her professional work. More

by K624788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

It was a pleasure to meet with Galo , because he was able to help me out understand my car situation More

by carrali130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Check-in Assistant Advisors are friendly competent and efficient. Service Advisors are conscientious, thorough, expedient and accommodating. Service mechanics are excellent and accurate professionals. More

by MARYANNAFRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Velasquez, Jesus U., Douglas, Marlynn, Gilbert Pogosyan, Henry Burmayan
December 07, 2023

Very disappointed I will never come back again disappointed from service advisor, and the supervisor More

by ARPIAVAKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haynes Tahitian and supervisor, I forgot his name
December 07, 2023

Great job amazing service and good communication fast service and more excellent works and godbless More

by M.GARCIA_1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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