Pacific BMW - Service Center

Tried to be as accommodating as possible called a couple of times, they tried to be as accommodating as possible to find out what was wrong with my car, And they got to work on it in the time called a couple of times, they tried to be as accommodating as possible to find out what was wrong with my car, And they got to work on it in the time frame they said More

Best service I had multiple problems with my car and pacific bmw and the crews were really passionate to repair my car before my warranty ended, it is the best ser I had multiple problems with my car and pacific bmw and the crews were really passionate to repair my car before my warranty ended, it is the best service shop in los angeles More

5 Star Service! I always enjoy my time at BMW service. I usually get an email letting me know my service is due and my loaner car will be ready. When I arrive my name I always enjoy my time at BMW service. I usually get an email letting me know my service is due and my loaner car will be ready. When I arrive my name magically appears on the video screen and they know who I am and what is needed. My service guy is always to helpful, friendly and knowledgeable. I am usually in and out in no time. I recommend all my friends with a BMW to have your service done at Pacific. You will not be disappointed. Thanks team for all your great service! More

Awesome customer service! Dropped my car off due to an engine malfunction alert. No appt was set up. Manny Cruz was amazing. Took my car in as well as my wife’s BMW for serv Dropped my car off due to an engine malfunction alert. No appt was set up. Manny Cruz was amazing. Took my car in as well as my wife’s BMW for service. Provided us 2 loaners in the spot. Warranty work covered my car and it’s ready in time. can’t ask for more More

Amie is the BEST My experience has always been great and satisfactory. Amie is a consummate professional who always goes the extra mile to address my every need expedi My experience has always been great and satisfactory. Amie is a consummate professional who always goes the extra mile to address my every need expeditiously and promptly. I always look forward to seeing her smile whenever I have a service need. She explains everything so I understand exactly what is needed and performed on my car. I always recommend Amie to all my friends with BMW. More

Best people and best service!!! They picked up my car, sent a loaner, identified the problem that Beverly Hills BMW didn't, fixed the problem and returned the car clean and full powe They picked up my car, sent a loaner, identified the problem that Beverly Hills BMW didn't, fixed the problem and returned the car clean and full power. There is no better dealership and personnel More

Excellent service Narek Petrosian was very friendly and got me in and out. He stayed in touch about the status of my car repairs. Excellent job! Thanks Narek Petrosian was very friendly and got me in and out. He stayed in touch about the status of my car repairs. Excellent job! Thanks More

Maintenance without an appointment Henry Burmayan was kind, professional, and accommodating with the last minute service. I’ve been away for some travel and took my car in for same day Henry Burmayan was kind, professional, and accommodating with the last minute service. I’ve been away for some travel and took my car in for same day service when I returned. More

Great service manager As always, great service from Gilbert! Only 4 stars due to the attitude of the person handing over the loaner, this is my first encounter with an As always, great service from Gilbert! Only 4 stars due to the attitude of the person handing over the loaner, this is my first encounter with an unfriendly staff. More

So so Change details on emails and paperwork it's not gerson it's Francisco Segundo it's very frustrating been asking for long time to change Change details on emails and paperwork it's not gerson it's Francisco Segundo it's very frustrating been asking for long time to change More