2,939 Reviews of Pacific BMW - Service Center
Very happy with the service with Narek Petrosian Satisfied with the service thank you Narek Petrosian Very friendly on top of the problems .fast service We brought our car in and it was fixed tbe Satisfied with the service thank you Narek Petrosian Very friendly on top of the problems .fast service We brought our car in and it was fixed tbenext day More
Repair due light came on Loaner car was ready. Amie texted me the issues & we discussed them when I called her. She is very knowledgeable & friendly. I liked the video from Loaner car was ready. Amie texted me the issues & we discussed them when I called her. She is very knowledgeable & friendly. I liked the video from the mechanic about the car issues. The car was clean & vacuumed when I picked it up. More
Tried to be as accommodating as possible called a couple of times, they tried to be as accommodating as possible to find out what was wrong with my car, And they got to work on it in the time called a couple of times, they tried to be as accommodating as possible to find out what was wrong with my car, And they got to work on it in the time frame they said More
Best service I had multiple problems with my car and pacific bmw and the crews were really passionate to repair my car before my warranty ended, it is the best ser I had multiple problems with my car and pacific bmw and the crews were really passionate to repair my car before my warranty ended, it is the best service shop in los angeles More
5 Star Service! I always enjoy my time at BMW service. I usually get an email letting me know my service is due and my loaner car will be ready. When I arrive my name I always enjoy my time at BMW service. I usually get an email letting me know my service is due and my loaner car will be ready. When I arrive my name magically appears on the video screen and they know who I am and what is needed. My service guy is always to helpful, friendly and knowledgeable. I am usually in and out in no time. I recommend all my friends with a BMW to have your service done at Pacific. You will not be disappointed. Thanks team for all your great service! More
Awesome customer service! Dropped my car off due to an engine malfunction alert. No appt was set up. Manny Cruz was amazing. Took my car in as well as my wife’s BMW for serv Dropped my car off due to an engine malfunction alert. No appt was set up. Manny Cruz was amazing. Took my car in as well as my wife’s BMW for service. Provided us 2 loaners in the spot. Warranty work covered my car and it’s ready in time. can’t ask for more More
Amie is the BEST My experience has always been great and satisfactory. Amie is a consummate professional who always goes the extra mile to address my every need expedi My experience has always been great and satisfactory. Amie is a consummate professional who always goes the extra mile to address my every need expeditiously and promptly. I always look forward to seeing her smile whenever I have a service need. She explains everything so I understand exactly what is needed and performed on my car. I always recommend Amie to all my friends with BMW. More
Best people and best service!!! They picked up my car, sent a loaner, identified the problem that Beverly Hills BMW didn't, fixed the problem and returned the car clean and full powe They picked up my car, sent a loaner, identified the problem that Beverly Hills BMW didn't, fixed the problem and returned the car clean and full power. There is no better dealership and personnel More
Excellent service Narek Petrosian was very friendly and got me in and out. He stayed in touch about the status of my car repairs. Excellent job! Thanks Narek Petrosian was very friendly and got me in and out. He stayed in touch about the status of my car repairs. Excellent job! Thanks More
Maintenance without an appointment Henry Burmayan was kind, professional, and accommodating with the last minute service. I’ve been away for some travel and took my car in for same day Henry Burmayan was kind, professional, and accommodating with the last minute service. I’ve been away for some travel and took my car in for same day service when I returned. More