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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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April 05, 2019

Car service at Pacific BMW My car has only been serviced at Pacific BMW, even after the warranty. Will continue to service my car there. Good customer service! Thank you. More

by PAULAK643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
April 04, 2019

Awesome customer Service! Jesse provided excellent customer service and made me feel so welcomed, and shout out to Steven on the Sales team for organizing the part replacement More

by aaalejan02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Jesse
April 03, 2019

Very good service Everything very good. My english only little but albert hong and calvin yun help me. Very good korean speakers. I bring all my friend drive bmw and be More

by vitosol48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert hong, calvin yun, Manny cruz, Salvatore Rubino
April 03, 2019

Worst experience didn’t even fix what they were suppose to Worst experience iv had multiple bmw leases and this Glendale service center was just the worst I’ll be returning to the one in Van Nuys. More

by mtovmasyan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danny Sarmiento
April 02, 2019

No hassle service Customer friendly, quick, real time report and professional. I'll definitely recommend this dealer to bmw drivers who are looking for no hassle and pr More

by m34me
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
April 02, 2019

Great communication and follow through. Manny was amazing and provided great service. I needed a tire replacement and he efficiently communicated the status and made sure I had the necessary More

by SUSAN0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Cruz
April 02, 2019

Quick and easy Took my car in for an oil change and waited while it was being serviced. I was in and out of there in about on hour. More

by REC83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy Carretero
April 01, 2019

Very professional and on time! Everybody was very professional and on time. Periodic information was provided about the service. They did everything in only one visit. Thank you for More

by LMANSURYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
April 01, 2019

Very happy with the service with Narek Petrosian Satisfied with the service thank you Narek Petrosian Very friendly on top of the problems .fast service We brought our car in and it was fixed tbe More

by JGRIGORIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
April 01, 2019

Repair due light came on Loaner car was ready. Amie texted me the issues & we discussed them when I called her. She is very knowledgeable & friendly. I liked the video from More

by gail6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie service advisor
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