Pacific BMW - Service Center

Had it for 5 days and still didnt fix the problem There's nothing more discouraging then getting your car taken in, going to pick it up, and the issue is still there. Slow service and poor customer se There's nothing more discouraging then getting your car taken in, going to pick it up, and the issue is still there. Slow service and poor customer service. More

Super accommodating & very helpful Everyone here goes out of their way to be helpful. Amie Gasabyan the service advisor is very accommodating and understanding. I had my brand new X3 se Everyone here goes out of their way to be helpful. Amie Gasabyan the service advisor is very accommodating and understanding. I had my brand new X3 serviced there for an electronic defective part. Amie kept me updated and made sure that all my concerns were addressed. That is high quality service. When the repairs were completed, my car was delivered clean and spotless. Overall experience is A+. More

Excellent service They have a Good customer service and they are Friendly staff. They are very caring and polite . I like when you give complimentary car wash 😀 They have a Good customer service and they are Friendly staff. They are very caring and polite . I like when you give complimentary car wash 😀 More

Quick and Friendly Service Pacific BMW always provides an efficient and friendly service. Your name greets you on a screen when you show up, and the rest of your visit is a hi-t Pacific BMW always provides an efficient and friendly service. Your name greets you on a screen when you show up, and the rest of your visit is a hi-tech and customized experience. More

Annual service Made an appointment to get annual service done. Gilbert, the service manager, did a fantastic job getting my car serviced in a timely manner. Car was Made an appointment to get annual service done. Gilbert, the service manager, did a fantastic job getting my car serviced in a timely manner. Car was done in less than 2 hours, washed and cleaned! The service staff at the dealership were courteous. Overall, a very wonderful experience. I live in PV and will never hesitate to drive 1+ hours to get my car serviced here. More

Great customer Service - 5 STARS Everytime i go for my required service there's always a good new services for their customers . This time when you drive in the service area you'll Everytime i go for my required service there's always a good new services for their customers . This time when you drive in the service area you'll noticed a big tv screen welcoming your name , the time of your appointment and you're assigned service advisor . very nice and also no more waiting for the service shuttle to bring you home coz they have arranged an Uber ride for you and when the service is done you'll be notified by text message or whichever you prefer and you'll get a link from your service advisor for your courtesy Uber ride back to the service center . Great service and 5 STARs to PACIFIC BMW . More

Narek is the best! Excellent service experience that met and exceeded my expectations. The online appointment booking process is incredibly convenient and simple to use. Excellent service experience that met and exceeded my expectations. The online appointment booking process is incredibly convenient and simple to use. Ultimately, while bringing in a vehicle for service is a drag, working with Narek is a true pleasure. More

Fast service Staff members are friendly, on top of things and provides great customer service; loaner cars are very nice and clean with current year models with st Staff members are friendly, on top of things and provides great customer service; loaner cars are very nice and clean with current year models with state of the art feature options. More

Marco is the man! Good dude, tells it straight and easy to work with. I’d recommend working with him any day. Added plus, he’s a Dodger fan! Good dude, tells it straight and easy to work with. I’d recommend working with him any day. Added plus, he’s a Dodger fan! More

Great Amie is awesome at her job and is very helpful. She answers all your questions and does her best to help out and give exceptional customer service. Amie is awesome at her job and is very helpful. She answers all your questions and does her best to help out and give exceptional customer service. More