Pacific BMW - Service Center

BMW Service Everything went well and I was kept out to date on the progress of the required service by Pacific BMW employee Manny Cruz. The service was completed Everything went well and I was kept out to date on the progress of the required service by Pacific BMW employee Manny Cruz. The service was completed on time. More

battery and oil change. Well, everything was straightforward and efficient. They explained everything in detail. Narek took care of everything and he made sure I was happy. Well, everything was straightforward and efficient. They explained everything in detail. Narek took care of everything and he made sure I was happy. Thank you More

Recent visit to Service Department Everything was handled superbly. Due to a nail in one of the tires of my BMW X3, I had to replace the tire. I arrived on a Saturday afternoon, witho Everything was handled superbly. Due to a nail in one of the tires of my BMW X3, I had to replace the tire. I arrived on a Saturday afternoon, without an appointment, and was quickly attended. The dealership provided a loaner for the weekend and my car was ready as promised. More

All good until major delay having my car returned No issues with actual service and intake...but a HUGE problem with getting my car back. Took them about 30 mins after processing to get my car ba No issues with actual service and intake...but a HUGE problem with getting my car back. Took them about 30 mins after processing to get my car back to me...very poorly run operation and unacceptable communication. I was pissed and so were 2 other customers waiting for their cars. Please work to remedy More

Very good service It was a very good experience o erall. It took longer but there wdre a lot of things that was done. Also they called for my uber which was a very nice It was a very good experience o erall. It took longer but there wdre a lot of things that was done. Also they called for my uber which was a very nice gesture. More

Top Notch! I’ve always had exceptional service at Pacific BMW! Remy is very knowledgeable and advises what he thinks is best and never pushy! Thank you! I’ve always had exceptional service at Pacific BMW! Remy is very knowledgeable and advises what he thinks is best and never pushy! Thank you! More

Reconsidering returning back to Pacific Advisor is impersonal. He doesn’t call you back, why does he prefer to text only??? Took 45 minutes to get my car when I picked it up! Would not retur Advisor is impersonal. He doesn’t call you back, why does he prefer to text only??? Took 45 minutes to get my car when I picked it up! Would not return here again! More

Collision Repairs 2018 740 Exceptional service from the moment I drove in and was greeted by the concierge’s team to the service advisor Manny who kept me Updated every step of Exceptional service from the moment I drove in and was greeted by the concierge’s team to the service advisor Manny who kept me Updated every step of the way! Best in Glendale! More

Service Call Got my car sooner than expected. The waiting area was a bit cramped since there was ongoing construction in the dealership. Happy that I was out of Got my car sooner than expected. The waiting area was a bit cramped since there was ongoing construction in the dealership. Happy that I was out of there before 11AM. Thank you, Galo! More

Great 👍🏻 Gilbert made the effort to get my car serviced before 3:00 pm since I had to leave early and couldn’t wait longer than that Gilbert made the effort to get my car serviced before 3:00 pm since I had to leave early and couldn’t wait longer than that More