Pacific BMW - Service Center

Great Service The Awesome service and hospitality that Pacific BMW offers Brings me peace of mind knowing that my vehicle Gets serviced with great care. Thanks t The Awesome service and hospitality that Pacific BMW offers Brings me peace of mind knowing that my vehicle Gets serviced with great care. Thanks to the service team my sales man Emilio and the whole BMW family. More

Always so easy peasy Their service is always the best! The are super friendly, fast and always have the best treats. Narek is the best. I had almost no wait time Their service is always the best! The are super friendly, fast and always have the best treats. Narek is the best. I had almost no wait time More

The Service part was good. The scheduling was awful. Danny was awesome. My big complaint is that when I scheduled a time with Linda, I was not told that the car will not be ready when I brought it in lat Danny was awesome. My big complaint is that when I scheduled a time with Linda, I was not told that the car will not be ready when I brought it in late in the afternoon...AND there was no automatic provision for me to get a loaner. I rushed into afternoon traffic from the West Valley into Glendale only to find out I cannot get a simple oil change done that day. I had to reschedule to make sure I got a loaner. More

Wait time is very long I’m told told 2-3hr wait time and then wait 4hrs+. Also, they said something was wrong on my car when there was not. I’m told told 2-3hr wait time and then wait 4hrs+. Also, they said something was wrong on my car when there was not. More

service my 528i Very professional and organized service. Very prompt attention to the details. Like the leading edge automation from greeting to the customers until e Very professional and organized service. Very prompt attention to the details. Like the leading edge automation from greeting to the customers until end of the service. More

Service Narek was very helpful and made sure my experience at Pacific BMW was nothing short of excellent. Would definitely recommend him and Pacific BMW to ot Narek was very helpful and made sure my experience at Pacific BMW was nothing short of excellent. Would definitely recommend him and Pacific BMW to others. More

Excellent Service Gilbert is the best!!! He always keeps you informed. One thing I like is that they are not hesitant to give a loaner and my car always gets a car wa Gilbert is the best!!! He always keeps you informed. One thing I like is that they are not hesitant to give a loaner and my car always gets a car wash. More

Excellent Service Henry was very friendly, helpful and professional. Would recommend him to all my friends. Pacific BMW is my favorite dealership that always provide Henry was very friendly, helpful and professional. Would recommend him to all my friends. Pacific BMW is my favorite dealership that always provide excellent customer service. More

Great service!! My car had a rattle from the speakers. Repairs were performed very fast! The car was washed and they offered to fill up my gas tank! Great service! My car had a rattle from the speakers. Repairs were performed very fast! The car was washed and they offered to fill up my gas tank! Great service! More

Excellent service (as always) My office time was quick. My car was ready when promised. Uber to/from my workplace was nice. Galo Mora is an experienced professional who delivers e My office time was quick. My car was ready when promised. Uber to/from my workplace was nice. Galo Mora is an experienced professional who delivers excellent service as promised. More