Pacific BMW - Service Center

Average Oil was changed and just like last year....it leaks. Brought back to fix. This is time consuming and frustrating. Simple service should not have to b Oil was changed and just like last year....it leaks. Brought back to fix. This is time consuming and frustrating. Simple service should not have to be wasting time coming back and forth. More

Incredible service. Consistently professional and thorough. Always very detailed with work done and what needs to be done. I highly recommend Pacific BMW to everyone Consistently professional and thorough. Always very detailed with work done and what needs to be done. I highly recommend Pacific BMW to everyone More

I NOW FEEL SAFE IN MY CAR AGAIN MY CAR WAS DOWN SHIFTING BY ITSELF AND I WAS VERY AFRAID TO DRIVE IT. THEY FIXED THE PROGRAM AND IT IS WORKING GOOD. AMI, MY ADVISIOR EXPLAINED HOW MY CAR WAS DOWN SHIFTING BY ITSELF AND I WAS VERY AFRAID TO DRIVE IT. THEY FIXED THE PROGRAM AND IT IS WORKING GOOD. AMI, MY ADVISIOR EXPLAINED HOW THAT COULD HAPPEN AND WHAT THEY DID TO RESOLVE IT. THAT IS WHAT MADE ME FEEL SAFE AGAIN. SHE IS GREAT AND SO VERY KNOWLEDGEABLE. 'THANK YOU AMI. YVONNE More

perfect i was there for service and other check ups gilbert helped me everything as possible and fast thabk you very much and i ll visit next time i was there for service and other check ups gilbert helped me everything as possible and fast thabk you very much and i ll visit next time More

Manny Cruz , our service advisor did an awesome job & addressed all of our concerns. He delivered his promises and took very good care of our requests. , our service advisor did an awesome job & addressed all of our concerns. He delivered his promises and took very good care of our requests. More

Recall Service The service was professional and efficient. I am satisfied with the service and consider revisiting the dealership again in the future. Gilbert was fr The service was professional and efficient. I am satisfied with the service and consider revisiting the dealership again in the future. Gilbert was friendly and professional. More

Problem was not fixed Everyone is nice. No problem on that. I scheduled an appointment to have my driver seat service because the leather chair cover keeps on popping Everyone is nice. No problem on that. I scheduled an appointment to have my driver seat service because the leather chair cover keeps on popping out. I thought it was fixed, but it popped out again in a couple of days. I contacted the office but never received any call back. I went on vacation and just got back. Need my seat fix ASAP please. More

Excellent Everyone there goes above and beyond they make me feel like family not just a customer. They make sure everything is taken care of and done right. Everyone there goes above and beyond they make me feel like family not just a customer. They make sure everything is taken care of and done right. Definitely my favorite dealership hands down. Thanks everyone @ Pacific BMW. Keep up the great work. More

Warranty Repair I was very pleased with my visit at pacific BMW. Henry Burmayan was very helpful, explained the process thoroughly and everything went exactly as expl I was very pleased with my visit at pacific BMW. Henry Burmayan was very helpful, explained the process thoroughly and everything went exactly as explained. More

Great service experience. As always great service experience from Narek and his team. Excellent communication from when I dropped the car off to when I picked it up. As always great service experience from Narek and his team. Excellent communication from when I dropped the car off to when I picked it up. More