Pacific BMW - Service Center

No issues I've had very bad experiences with Pacific BMW's service department in the past, and considered using a different dealership for this recent car servi I've had very bad experiences with Pacific BMW's service department in the past, and considered using a different dealership for this recent car service. However due to time constraints, I elected to use Pacifc BMW Service again, and this time everything worked as intended. Narek Petrosian didn't drop the ball, was on time and communicative, and met expectations. If I use Pacific BMW's service department again, it will only be if Narek is assigned to the service. More

Routine maintenance The only part of experience that was clunky was the entrance area, not really knowing where to be, or to go, what the system was. But then all was gre The only part of experience that was clunky was the entrance area, not really knowing where to be, or to go, what the system was. But then all was great and my svc rep was very kind and professional More

Efficient and friendly Showed up on time, got seen immediately, got my car back on time. Everyone was helpful and friendly, from the advisor to the person handing me my car Showed up on time, got seen immediately, got my car back on time. Everyone was helpful and friendly, from the advisor to the person handing me my car keys back. More

BMW 740i service - routing and checkup for oil, brakes, BMW 740i service - routing and general checkup for oil, brakes, and interior - exterior of the car. service tech diagnosed the car and found another p BMW 740i service - routing and general checkup for oil, brakes, and interior - exterior of the car. service tech diagnosed the car and found another problem More

Amazing service as always I always have come to pacific bmw, they always are quick and efficient. Extra thanks to Remy for helping reach out to bmw to fix a part on my cpo car I always have come to pacific bmw, they always are quick and efficient. Extra thanks to Remy for helping reach out to bmw to fix a part on my cpo car that wasn’t originally covered! More

Very efficient service. Thank you for the service appointment and Henry was able to step in when my service advisor was out. He also tries to program my garage remote for me. Thank you for the service appointment and Henry was able to step in when my service advisor was out. He also tries to program my garage remote for me. More

Was good All was good except for a slight delay in picking up my car. But I understand since it was a Saturday. All in all was good service All was good except for a slight delay in picking up my car. But I understand since it was a Saturday. All in all was good service More

Service June 2019 Danny as always took very good care of me and my vehicle. I will continue to use Pacific BMW for all my service needs and will also recommend to frien Danny as always took very good care of me and my vehicle. I will continue to use Pacific BMW for all my service needs and will also recommend to friends, et al. When I am ready to buy a new vehicle they will be my first stop. More

General maintenance The cost of a general maintenance service is surprisingly expensive and should be tailored to be more in line with other brands of cars. Thank you. The cost of a general maintenance service is surprisingly expensive and should be tailored to be more in line with other brands of cars. Thank you. More

Excellent Service Manny was helpful as always! I got my car serviced and was happy with what I had done. My car was ready in a timely manner and the facility is always Manny was helpful as always! I got my car serviced and was happy with what I had done. My car was ready in a timely manner and the facility is always clean and welcoming. More