Pacific BMW - Service Center

Excellent experience This was the first servicing for my X5 35i (2018). Amie was professional, very kind, and helpful. She has always been when I needed servicing for my f This was the first servicing for my X5 35i (2018). Amie was professional, very kind, and helpful. She has always been when I needed servicing for my former X5 35i (2013). That's why I called her for my new car. She also made sure for us to wait in the comfort of your upstairs lounge, avoiding too much stairs as my husband walks with difficulty. The waiting time was exactly what she had said: 2 hours. We were and are impressed at how professional and efficient Pacific BMW is. More

Ultimate BMW service. I'm always satisfied coming to this dealer for my BMW service they have friendly staff every body is nice and they try to get you out fast.I neve I'm always satisfied coming to this dealer for my BMW service they have friendly staff every body is nice and they try to get you out fast.I never More

Excellent service Love the service I always receive at BMW. The quality, wait time, friendly staff. BMW never disappoints. Always have a good experience at BMW when I g Love the service I always receive at BMW. The quality, wait time, friendly staff. BMW never disappoints. Always have a good experience at BMW when I get work done on my car. More

Gilbert is amazing This review would not have been what it was if it wasn’t for Gilbert and his amazing customer service. I’m very upset that no one in the service dept This review would not have been what it was if it wasn’t for Gilbert and his amazing customer service. I’m very upset that no one in the service dept noticed the damage on my hood when I brought it in for service. The car was washed and delivered to me. Perhaps no one noticed but it was not a very honest moment. Gilbert however handled this matter professionally and with a lot of delicacy. I am still not convinced of the quality of the work yet. Thanks to Gilbert however I will be back. More

Henry & Serg are the Best Pacific BMW Everyone there is so nice there has never been a time that I have waited to long or mislead. I Love Henry! he is a great & wonderful young man. I reco Everyone there is so nice there has never been a time that I have waited to long or mislead. I Love Henry! he is a great & wonderful young man. I recommended my friends the Murillo family (Raul & Elda) to go to Pacific for their service. they also said very happy to be there. More

Check status of vehicle Really nice place to go for your car needs. Excellent customer service, quality of work excellent employees are extremely friendly and even though I d Really nice place to go for your car needs. Excellent customer service, quality of work excellent employees are extremely friendly and even though I didn’t pay anything cause my car is still under warranty I really was happy the way they treated me thanks a lot More

Car Wash stinks If you are going to make me wait 20 minutes extra for you to “wash” my car at least do it right. Whoever washed my car left some type of sticky residu If you are going to make me wait 20 minutes extra for you to “wash” my car at least do it right. Whoever washed my car left some type of sticky residue on my front windshield. More

Amazing Service My car was fixed fast! Thanks so much for giving me a loaner and for the nice car wash. We always come back to Pacific because everyone is so profes My car was fixed fast! Thanks so much for giving me a loaner and for the nice car wash. We always come back to Pacific because everyone is so professional and friendly. More

Quick and Easy My car needed its yearly service to be done. I got an appointment with Narek as my Service Advisor. I dropped my car off and it was completed in two-t My car needed its yearly service to be done. I got an appointment with Narek as my Service Advisor. I dropped my car off and it was completed in two-three hours or so. I was thrilled on how fast the service took. 10/10 for Narek and the whole staff at Pacific BMW. More

Tune up, oil change The process was easy and efficient. The loaner was very helpful. Everyone is very friendly and helpful and it didn't take long to get my car back. The process was easy and efficient. The loaner was very helpful. Everyone is very friendly and helpful and it didn't take long to get my car back. More