Pacific BMW - Service Center

Professional Service Department For their shuttle service, they use Uber. The driver did not speak a word of English. He missed the turn and dropped us off a block away from our de For their shuttle service, they use Uber. The driver did not speak a word of English. He missed the turn and dropped us off a block away from our destination. Appreciated getting a loaner car later that day. Our car was ready earlier than promised, but still wasn’t quite right. Took it back for another diagnostic check. More

Awesome service & people. awesome, precious, welcoming, professional service, on time, informational advice too. for lease return, well informing to preparation. also, awesome, precious, welcoming, professional service, on time, informational advice too. for lease return, well informing to preparation. also, sales person's advice for future lease was very helpful. Thank you, More

Outstanding as always. Danny Sarmiento and Team are great!! I have been depending on Pacific BMW for my vehicle's service needs for years. I live 25 miles away and will not go to anyone else. This is due to the I have been depending on Pacific BMW for my vehicle's service needs for years. I live 25 miles away and will not go to anyone else. This is due to the consistent outstanding personal service I get from y Service Advisor, Danny Sarmiento and the evident outstanding teamwork that is obvious every time I have a need for your services. Thank you so so much. More

Seamless and easy! My experience at Pacific BMW was seamless and easy. From the moment I entered the premises, I was greeted with professionalism from start to finish. D My experience at Pacific BMW was seamless and easy. From the moment I entered the premises, I was greeted with professionalism from start to finish. Danny is a pro at his job. He is efficient and knowledgeable. It was a pleasure! More

Marco the Man Very Professional and extremely easy to work with, would recommend very much, I was in and out so fast that my wife didn’t believe that I even went! Very Professional and extremely easy to work with, would recommend very much, I was in and out so fast that my wife didn’t believe that I even went! More

Prompt, efficient and professional Service representative Danny was so professional and friendly. He kept all promises and did not miss a thing!! He made BMW shine!!! I want him a my permanent Service rep! Danny was so professional and friendly. He kept all promises and did not miss a thing!! He made BMW shine!!! I want him a my permanent Service rep! Thank you. More

Amie Class Service... Always. Amie has always over the years, provided me with Great Service and has take care of issues I have had with my E90 335I 08. Amie has always over the years, provided me with Great Service and has take care of issues I have had with my E90 335I 08. More

A little expensive but worth it. Pacific BMW does great work. The service writers are polite and great at communicating what services you will receive at what price. I rarely get the Pacific BMW does great work. The service writers are polite and great at communicating what services you will receive at what price. I rarely get the feeling that they try to upsell unnecessary services. My car is always returned immaculately clean. Unfortunately last time they lost my key and I spent 45 minutes waiting for my car, but they were very concerned about it and apologized profusely. Really a first rate service experience. More

Best Service Rep Ever!!! My Rep. listens to me and takes the time to walk me through the process of my car! Honest and very reliable. Thank you Amie G. for being the best! My Rep. listens to me and takes the time to walk me through the process of my car! Honest and very reliable. Thank you Amie G. for being the best! Brenden Morris-Banfield More

Excellent experience This was the first servicing for my X5 35i (2018). Amie was professional, very kind, and helpful. She has always been when I needed servicing for my f This was the first servicing for my X5 35i (2018). Amie was professional, very kind, and helpful. She has always been when I needed servicing for my former X5 35i (2013). That's why I called her for my new car. She also made sure for us to wait in the comfort of your upstairs lounge, avoiding too much stairs as my husband walks with difficulty. The waiting time was exactly what she had said: 2 hours. We were and are impressed at how professional and efficient Pacific BMW is. More