Pacific BMW - Service Center

Great! I got a great customer service. They were able to fix my car on time and was able to get a loner. I was also getting updates about the progress of th I got a great customer service. They were able to fix my car on time and was able to get a loner. I was also getting updates about the progress of the service More

Amie is the best Amie provides world class service. She is the reason I stay loyal to BMW!! She pays close attention to detail and cares about my experience!! Amie provides world class service. She is the reason I stay loyal to BMW!! She pays close attention to detail and cares about my experience!! More

Exceptional service The service team at Pacific BMW was exemplary. Each person I dealt with from the service advisor to the manager to the friendly staff who greeted me w The service team at Pacific BMW was exemplary. Each person I dealt with from the service advisor to the manager to the friendly staff who greeted me was professional, helpful and customer-focused. My car was repaired quickly and completely and the problem was explained to me in plain English. I couldn't be happier with the service I received. More

Flat tire I had a very inconvenient flat tire before a trip. Bmw was able to provide me with a loaner right away. They fixed the tire promptly and were very fri I had a very inconvenient flat tire before a trip. Bmw was able to provide me with a loaner right away. They fixed the tire promptly and were very friendly and helpful. My weekend was not ruined by the inconvenience at all. Thank you. More

Great Service Service adviser was great to work with! Price is a little high for break fluid and a new battery. Getting a loaner is always a challenge here. However Service adviser was great to work with! Price is a little high for break fluid and a new battery. Getting a loaner is always a challenge here. However their uber service works very well. Waiting area can be improved with better snack and refreshments. More

Professional Very quick and helpful professional! The service advisor Galo Mora was the best that I’ve seen ...and I’m definitely gonna recommend him to my frien Very quick and helpful professional! The service advisor Galo Mora was the best that I’ve seen ...and I’m definitely gonna recommend him to my friends and family More

Slow and unfriendly Got checked in- wasn’t helped or shown where to wait. Got a loaner for 2 days for a regular service.. went to pick up car waited 2 hours because they Got checked in- wasn’t helped or shown where to wait. Got a loaner for 2 days for a regular service.. went to pick up car waited 2 hours because they forgot to wash my car. More

It was great Henry was really nice and very fast. I was happy with my service. shuttle service was good, didn’t have to wait in the dealership Henry was really nice and very fast. I was happy with my service. shuttle service was good, didn’t have to wait in the dealership More

Excellent Service I’ve been to other dealers for service, but Pacific BMW surpasses them. They’re also one of the few that would provide a loaner. I’ve been to other dealers for service, but Pacific BMW surpasses them. They’re also one of the few that would provide a loaner. More

Always Exceptional I’m always treated very well!! Given best advice for my car and service is always exceptional!! For this reason, I want to continue leasing my future I’m always treated very well!! Given best advice for my car and service is always exceptional!! For this reason, I want to continue leasing my future BMW’s from Pacific BMW! More