Pacific BMW - Service Center

Excellent Service Pacific always offers excellent service. They performed a thorough inspection of my car and were able to quickly identify and resolve my issue. My Pacific always offers excellent service. They performed a thorough inspection of my car and were able to quickly identify and resolve my issue. My service advisor (Gilbert) provided my with constant status updates and the service operator (Amie) ensured I had a loaner vehicle available was my car was disposed. True professionalism all around. More

Good service but expensive The service was great, but expensive. I would not recommend it others since you can get the same quality of work for much cheaper at another place. The service was great, but expensive. I would not recommend it others since you can get the same quality of work for much cheaper at another place. More

On time and well organized service center Everything was based upon the schedule from the time I called to setup and appointment until the service was completed. The service advisor this maint Everything was based upon the schedule from the time I called to setup and appointment until the service was completed. The service advisor this maintenance was also great! More

Pacific Service 5 star service The best dealership in LA. Always there when you need them. Fast friendly and courteous. I highly recommended Gilbert the service advisor for all o The best dealership in LA. Always there when you need them. Fast friendly and courteous. I highly recommended Gilbert the service advisor for all of your needs. More

Amazing service...as always Henry was awesome!! They had my service done quickly, they were honest and the car looks better than when I dropped it. Highly recommended, thanks!! Henry was awesome!! They had my service done quickly, they were honest and the car looks better than when I dropped it. Highly recommended, thanks!! More

330e service 2018 Manny does a great job letting me know what going on with my 330e. And my car is always done promptly. I would highly recommend Pacific BMW. Manny does a great job letting me know what going on with my 330e. And my car is always done promptly. I would highly recommend Pacific BMW. More

Excellent Customer Service The service center was very busy, yet everyone was friendly and professional. I was told that service would take about 2 hours, and, like clockwork, 2 The service center was very busy, yet everyone was friendly and professional. I was told that service would take about 2 hours, and, like clockwork, 2 hours after they received my vehicle, I received a text that they were finished. After a brief wait, my vehicle was returned to me with all the required worked and what has to be one of the best washes it has ever received. This was just all around a good experience. More

Schedule service and recall My service advisor was very cordial and knowledgeable. The appointment was punctual and the loaner car was great. Amie brought up all concerns and pr My service advisor was very cordial and knowledgeable. The appointment was punctual and the loaner car was great. Amie brought up all concerns and provided recommendations. More

Very good , I was treated very well. Amie is always a pleasure to work with and is an asset to your company. Thank you. John Ghini. , I was treated very well. Amie is always a pleasure to work with and is an asset to your company. Thank you. John Ghini. More

Great service . Fast schedule appointment and the staff is always polite and helpful. I really like coming to this dealer and my service advisor Manny Cruz is alw Fast schedule appointment and the staff is always polite and helpful. I really like coming to this dealer and my service advisor Manny Cruz is always taking good care of my me. More