Pacific BMW - Service Center

GILBERT POGOSYAN IS THE BEST! I have purchased 4 cars during the past few years from Pacific BMW. The service that I get every time I drive through is phenomenal. Even my 10 year o I have purchased 4 cars during the past few years from Pacific BMW. The service that I get every time I drive through is phenomenal. Even my 10 year old daughter enjoys going with me. Gilbert Pogosyan has been my advisor since day one and he is extremely courteous and gets the job done quickly. More

Excellent warranty service. My service adviser was Mr.Marco ! He know his job and really friendly ! They do the job really quicly and professionally They gave me a loaner vehi My service adviser was Mr.Marco ! He know his job and really friendly ! They do the job really quicly and professionally They gave me a loaner vehicle with new car ! Thank you Pacific BMW again ! More

Great service This is my fifth BMW from Pacific, I would not go anywhere else. Sales and service are always super friendly. My only complaint would be that I have l This is my fifth BMW from Pacific, I would not go anywhere else. Sales and service are always super friendly. My only complaint would be that I have left a message twice and did not receive a call back More

My visit to Glendale BMW Galo Mora was very kind and helpful also the technician that checked my car I forgot his name but he was very professional on explaining the situation Galo Mora was very kind and helpful also the technician that checked my car I forgot his name but he was very professional on explaining the situation with my car also the manager that took me to my car was very kind and helpful thank you all for good customer service for got to mention Luis from Service he's the one that brought me to this location More

Oil Change Pretty routine service. Oil change. Gilbert was polite and efficient. Offered to cover Uber fare back home during service which I declined because I w Pretty routine service. Oil change. Gilbert was polite and efficient. Offered to cover Uber fare back home during service which I declined because I was having lunch. But it was a nice gesture. More

Exceptional and quick service My service advisor Henry always very polite and friendly. It was early morning but quick and easy. They provided new x5 for my loaner car which was My service advisor Henry always very polite and friendly. It was early morning but quick and easy. They provided new x5 for my loaner car which was great. More

It was ok I had called the service dept because the engine light was on. My husband dropped off the car. They told him that there was a recall. The next day, I had called the service dept because the engine light was on. My husband dropped off the car. They told him that there was a recall. The next day, they told me that the car was ready. I went back to return the car, the department was super busy so I didn’t get much information about the service they provided. But I want you to know that a couple of weeks before this, I had called the service department about a recall that I had received via email. They told me that it did not apply to my car. Now I found out that the recall was for my car. Not good. More

Tire Light on I come from the west side of LA to get my car serviced at Pacific BMW My experience is always positive. I like how I'm always kept informed via text I come from the west side of LA to get my car serviced at Pacific BMW My experience is always positive. I like how I'm always kept informed via text of status. Thank you More

great service My car got fixed and I had a great experience and service. Remy was great to work with I'm happy, thank you pacific BMW My car got fixed and I had a great experience and service. Remy was great to work with I'm happy, thank you pacific BMW More

Keep up the great customer service Gilbert My car got fixed and I had a great experience at Pacific BMW. Clean facility and friendly staff all around. I have to give credit to Gilbert for this My car got fixed and I had a great experience at Pacific BMW. Clean facility and friendly staff all around. I have to give credit to Gilbert for this consistent amazing customer service. I've been working with him for years, and I wouldn't trust anyone else with my car. More