Pacific BMW - Service Center

Great customer service Marco was a real awesome service advisor! He makes sure my car was properly serviced and repaired. He also try to make my requests happen! Thank you a Marco was a real awesome service advisor! He makes sure my car was properly serviced and repaired. He also try to make my requests happen! Thank you and highly recommended! More

Excellent!! Great service always letting me know what’s going on very fast reliable and excellent communication car was ready in the time frame they said it was Great service always letting me know what’s going on very fast reliable and excellent communication car was ready in the time frame they said it was gonna take excellent service overall!. More

Excellent as expected I love a courtesy loan, I drove till my car is done. Fresh and new experience during the service period. My favorite dealership. Fresher at the waitin I love a courtesy loan, I drove till my car is done. Fresh and new experience during the service period. My favorite dealership. Fresher at the waiting room. More

Easy and fast! Manny always does an amazing job taking care of my car problems. It’s worry free and fast and when you make an appointment they always give you a nice Manny always does an amazing job taking care of my car problems. It’s worry free and fast and when you make an appointment they always give you a nice car that you get to ride until your car gets fixed. Thanks again Manny! More

Efficient Pacific is very lucky to have employees whom are dedicated to the brand. Edgar, Manny, Danny Sarmiento... thank you for making it a better experie Pacific is very lucky to have employees whom are dedicated to the brand. Edgar, Manny, Danny Sarmiento... thank you for making it a better experience servicing my vehicle than working there. Cheers! More

Service From start to finish I was extremely satisfied with all the personnel involved that helped me. I felt well cared for during the process. Will definite From start to finish I was extremely satisfied with all the personnel involved that helped me. I felt well cared for during the process. Will definitely recommend pacific Bmw to everyone which btw I did to a friend More

Narek is #1 My advisor, Narek Petrosian, is competent, fast, and courteous. I've worked with many advisors and Narek is by far the best. I also noticed a huge My advisor, Narek Petrosian, is competent, fast, and courteous. I've worked with many advisors and Narek is by far the best. I also noticed a huge improvement in the efficiency of check in/out: the wait for the loaner and then for my car was so short I didn't even have time to settle in the waiting room. Thank you very much. More

Great service Remy at Pacific BMW was great. He was very prompt with his responses and was very courteous and knowledgeable. I recommend him to others who need se Remy at Pacific BMW was great. He was very prompt with his responses and was very courteous and knowledgeable. I recommend him to others who need service for their BMW. More

Service My experience for service on my BMW was great. Good communication loved the loaner car and Amie was great. It was a pleasure. Thank you! My experience for service on my BMW was great. Good communication loved the loaner car and Amie was great. It was a pleasure. Thank you! More

Soo disappointed All I can say is that Marco was great and my negative review has nothing to do with him. The teck was my problem. He made a mess of the passenger side All I can say is that Marco was great and my negative review has nothing to do with him. The teck was my problem. He made a mess of the passenger side. Around the seat there were multiple black fingerprints and there was multiple lines through the glove compartment cover. Complete negligence on his part. Complete... I already called and informed Marco and now waiting to see what will happen. It took me almost 2 hours to clean my mint condition collectible car! I was extremely upset and was extremely dissapointed and now not sure wats gonna happen with the glove door coz it’s looks terrible wilts multiple lines of as much as 2 inches smashed on it! More