2,938 Reviews of Pacific BMW - Service Center
NAREK IS THE BEST SERVICE ADVISOR AT BMW! Narek has been my service advisor for years, no one is more knowledgeable and helful than he is. I greatly appreciate his ability of taking care of th Narek has been my service advisor for years, no one is more knowledgeable and helful than he is. I greatly appreciate his ability of taking care of the client and would highly recommend. More
Narek as always delivers! I have been taking my cars to Pacific BMW for 8 years now and Narek is the only service agent I will see. He respects your time and always follows up I have been taking my cars to Pacific BMW for 8 years now and Narek is the only service agent I will see. He respects your time and always follows up with updates and makes sure you are taken care of. More
Replacing Radiator Thanks to Manny Cruz for his assistance in getting my car serviced and issuing me a loaner. Car was ready on time with all issues addressed. Thanks to Manny Cruz for his assistance in getting my car serviced and issuing me a loaner. Car was ready on time with all issues addressed. More
HOW YOUR CAR SHOULD BE SERVICED Incredible service from Pacific BMW across the board. From checking in, to meeting with service adviser and getting loaner car. Everything was done ef Incredible service from Pacific BMW across the board. From checking in, to meeting with service adviser and getting loaner car. Everything was done efficiently and in a timely manner. They are the perfect example of how you should be treated when you take you car in for service!! More
Top job I’ve been taking all of my BMW’s to Amie and Pacific for years now and it’s always smooth. I really like the text messaging service that keeps you up I’ve been taking all of my BMW’s to Amie and Pacific for years now and it’s always smooth. I really like the text messaging service that keeps you up to date. More
Henry has been the best advisor I have had thus far I serviced my car previously at century west had a terrible experience. Henry at Pacific BMW is great. He will be my point person now. I serviced my car previously at century west had a terrible experience. Henry at Pacific BMW is great. He will be my point person now. More
Easy Peasy Having my car serviced at Pacific BMW is always a satisfactory experience. I have tried other BMW Dealerships, but Pacific BMW and their employees a Having my car serviced at Pacific BMW is always a satisfactory experience. I have tried other BMW Dealerships, but Pacific BMW and their employees are top notch. These people are trained to be professionals. More
Marco is an asset to your shop. Marco is expert. nice and helpful all time. He takes care of my car in the shortest time and responds to my questions at the earliest time. I'm so gla Marco is expert. nice and helpful all time. He takes care of my car in the shortest time and responds to my questions at the earliest time. I'm so glad to work with him. More
Great customer service, great car service I had a wonderful experience and service for my car. The print out form of the repairs done to my car was very detailed and compleate. I had a wonderful experience and service for my car. The print out form of the repairs done to my car was very detailed and compleate. More
Efficient service I brought my 335i in because of a check engine warning light. The problem was diagnosed and repaired in about 6 hours. The car is running great again! I brought my 335i in because of a check engine warning light. The problem was diagnosed and repaired in about 6 hours. The car is running great again! The service consultant, Galo, kept me informed of the car's progress with text messages. A good choice of communication on a busy day when I couldn't answer the phone. Overall, very good service from Pacific BMW. More