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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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January 23, 2024

Excellent work from all personnel in the service department. My car was ready the same day. More

by PASQUALETETA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Quezada
January 23, 2024

Everything was good . Just had to wait a day or 2 , I forgot , for tires . I guess it was because of tire size More

by artur3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Manny is always professional, friendly and solutions oriented. As a service advisor he’s a pleasure to deal with. More

by VICKYGC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Great customer service. Service was done in a timely manner and my car was also cleaned. More

by ara1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan, Henry Burmayan
January 22, 2024

Well done. All issues resolved and questions answered. Issues that I was unaware were found and resolved More

by GEORGE@THOMASPARTNERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Galo is always so professional, helpful, pleasant and communicative. The dealership is efficiently run with systems in place for text scheduling, easy in and out, loaners or Ubers, etc. I highly recommen More

by carpence
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

John was great. Love this dealership. Quick, efficient and always ready to go the extra mile. More

by FORREST4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
January 19, 2024

Galo is the consummate professional. Pleasure to work with him. Very knowledgeable and takes time to carefully explain. More

by PRASILVA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

The dealer is always very organized, clean and top notch customer service oriented. I’ve been coming here for almost 23 years and wouldn’t want to go anywhere else! Keep it up pacific BMW! More

by ANKAKARAPETYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan
January 16, 2024

i want to say thank you for excellent service and i recommend the service like a best in area More

by armanmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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