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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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February 11, 2020

Due to unforeseen circumstances the car was late from the promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my ca More

by yehkarl
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narek Petrosian
February 10, 2020

Overall it was a smooth transaction. The service advisor was knowledgeable and helpful. He took care of everything in a short period of time. Same at the pickup time. More

by yadegarsam
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narek Petrosian
February 07, 2020

Great service! Thank you for your time and help. Super fast and easy fix. They said I’ll have to pick it up the next the and it was done the same day!! More

by LUIMI698
Recommend Dealer
Yes
Employees Worked With
Marco
February 07, 2020

There are enough stars to adequately convey just how good the service is at Pacific BMW. Gilbert is an excellent service advisor. Ive been having my cars serviced here since 2013. More

by nate33
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
February 07, 2020

had to go back for damaged caused bu dealer I hope they can move cars faster in the service line, service person is doing an excellent job but the cars are not moving fast enough from service li More

by EDDIEMINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2020

Narek and Gilbert are awesome service employees. They handle everything professional involving my X6 BMW and are very courteous. Pacific BMW is lucky to have them on staff. Thank you. More

by Chris Carter
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan, Narek Petrosian
February 06, 2020

Great Experience Chris and Gilbert is always great to work with. They really take care of us. Work is efficient and timely. This service I had some vehicle alarms c More

by KEN92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Choe, Gilbert Pogosyan
February 03, 2020

Very supportive and polite I came in for my tires to be inflated, they concluded that the sign on dashboard was wrong, no need to repair them. I appreciate the way they do the j More

by gohar0109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
February 01, 2020

This visit was very professional and I appreciate the virtual inspection of my car. I feel like all points were covered and I could see for myself. I appreciate the fact that Manny arranged for me to b More

by LBW3620
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

From the very the first minute when you call Pacific BMW to schedule appointment, to when you go to pick your car up, the team is fast, nice, knowledgeable and professional. Thank you! More

by ISRAYELYAN.MELINE
Recommend Dealer
Yes
Employees Worked With
Emily Kalemdzhyan, Henry Burmayan
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