Pacific BMW - Service Center

Friendly and Knowledgeable personnel. Job was completed on time. Dealer provide uber which is faster than shuttle service which may make many stops. Only negative is a little longer wait as the dealer on time. Dealer provide uber which is faster than shuttle service which may make many stops. Only negative is a little longer wait as the dealer is very busy More

Pleasant, efficient and positive experience as always. Pick up and return of loaner was smooth and quick: in and out without missing a beat in my day! Pick up and return of loaner was smooth and quick: in and out without missing a beat in my day! More

Thank You 👍👍 Thank you for accommodating me monday morning without appointment, was able to pick up my car by the afternoon , I especially liked the new inspection Thank you for accommodating me monday morning without appointment, was able to pick up my car by the afternoon , I especially liked the new inspection video available for me to view and my concerns with the ac/heater was addressed / inspected by Erick Amador , the email notification and text notifications are awesome , thank you to Mr. gilbert Pogosyan for helping me with the services my car needed that day , Thank you Pacific BMW , I appreciate it as a customer and local resident of Glendale oh thank you also for providing me uber ride and washing my car I appreciate that a lot More

Accomodating as always and easy to work with. I went there with a tire issue and Aime was able to take care of everything, including getting my next service done. I didn't have an appointment and every there with a tire issue and Aime was able to take care of everything, including getting my next service done. I didn't have an appointment and everyone took care of me, including getting me a loaner. More

Great service , outstanding and clear communication, all transparent to the customer, and very convenient. We just dropped the car, explained the issue, and that is , outstanding and clear communication, all transparent to the customer, and very convenient. We just dropped the car, explained the issue, and that is it. All taken care off by Danny. Outstanding! More

Amie my customer relations contact is great - always attentive, polite and has the solution - ten out of ten for her - please give her a payrise attentive, polite and has the solution - ten out of ten for her - please give her a payrise More

Excellent customer service. This Is the location where I plan to bring my car for service. They were on time, friendly and above all extremely professional. plan to bring my car for service. They were on time, friendly and above all extremely professional. More

Gilbert Pogosyan is my service representative and as usual, he treated me with total professionalism. He was friendly, courteous, and very responsive to my needs. Notwithstanding the excellent repair usual, he treated me with total professionalism. He was friendly, courteous, and very responsive to my needs. Notwithstanding the excellent repair service that I have receive, were it not for Gilbert, I would consider getting service repairs performed closer to my home. More

service Gilbert was very helpful, professional, caring and has excellent customer service. The repair service is great as usual. I love the Glendale location Gilbert was very helpful, professional, caring and has excellent customer service. The repair service is great as usual. I love the Glendale location and I always go there. More

Great service, same day appointment and everything went well as always! We came in for a flat tire, everything was communicated well and we even managed to get our routine service out, same day. well as always! We came in for a flat tire, everything was communicated well and we even managed to get our routine service out, same day. More