Pacific BMW - Service Center

Very professional and helpful, they took care of my sons car which was towed away due to a leak in the car and fixed it right away car which was towed away due to a leak in the car and fixed it right away More

Dropping off my car for servicing was fast. They were Dropping off my car for servicing was fast. They were able to accommodate me with a new 2020 loaner. Picking up my car was easy and it was nice to ha Dropping off my car for servicing was fast. They were able to accommodate me with a new 2020 loaner. Picking up my car was easy and it was nice to have my car washed and vacuumed. The customer service is great here I will definitely come back again. More

As usual all work was performed perfectly and my BMW was returned in beautiful condition. I especially liked the video that was sent to me by the mechanic returned in beautiful condition. I especially liked the video that was sent to me by the mechanic More

Impressive video inspection My service appointment was flawless. The most impressive and surprising was to get a video message with an inspection to let me know how my car is do My service appointment was flawless. The most impressive and surprising was to get a video message with an inspection to let me know how my car is doing and what I need to be aware of. This is the first time I have seen this and was really impressed by it. True transparency. More

Great! Manny was very helpful and very nice! He coordinated my car to be ready as soon as I got there so I wasn't late to my class and I appreciate that grea Manny was very helpful and very nice! He coordinated my car to be ready as soon as I got there so I wasn't late to my class and I appreciate that greatly! I was so worried I would be late to school and miss my quiz, but Manny was nice enough to have my car ready and I was in and out of BMW. Thanks for caring about your customers and making sure my car was ready on time. I will be recommending all my friends and family to book their apt with Manny. More

Review of Service Can't say how thankful I am to Narek for attending to my needs, and paying meticulous detail to ensure that my new vehicles service went smoothly Can't say how thankful I am to Narek for attending to my needs, and paying meticulous detail to ensure that my new vehicles service went smoothly More

best service advisor. Great service. very communicative. I past 3 Bmw dealers just to come to Pacific because of their service. I get constant text messages and loaners. Ne Great service. very communicative. I past 3 Bmw dealers just to come to Pacific because of their service. I get constant text messages and loaners. Never had any hassle working with Galo. More

Excellent service on recall of passenger side airbag on BMW From time I got letter re. recall, everything went smoothly. The secretary set up the appointment and loaner car. Henry Burmayan was great. He exp From time I got letter re. recall, everything went smoothly. The secretary set up the appointment and loaner car. Henry Burmayan was great. He explained the process and did the paperwork. I got the loaner and was back in 3 hours as he predicted. The car was washed and I was able to leave. The overall experience was wonderful. Thank you so much. More

Very clean area. Everyone is respectful and professional. I always bring my car here for service. Always has done a great job! More than expected. Thank you. I always bring my car here for service. Always has done a great job! More than expected. Thank you. More

Danny provides great customer service and was very helpful. He kept in touch and gave me updates step by step so I was aware of the progress of my vehicle. Thanks so much!! Also jack from the insura helpful. He kept in touch and gave me updates step by step so I was aware of the progress of my vehicle. Thanks so much!! Also jack from the insurance/check in desk when you first pull into the service department was very helpful!! He was doing a great job and went out of his way to help me! More